154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great customer service is worth it's weight in gold
Is it I'm just now filing a claim for the first time but I want to say that up until now I've had to call a few times when I had questions and each time I had someone on the phone with me they were so knowledgeable, professional, efficient, and very kind. They were genuinely interested in how Emma, my dog, was doing and always "any other questions or concerns I can help you with before we hang up?" Now I'm about to file my first claim and having trouble with the password and such getting back into my app I don't know what happened and I also wasn't sure what all I needed to send and Megan helped me immensely. She was so patient with me as we tried to reset it and went round and round and she finally said, "I'm going to give you my email and have you send your documents for your claim to me and by tomorrow your password will be reset. "I'm going to send you the link and you'll be all set. If you have any other questions please call back." Megan was just so patient and so friendly and even had me laughing at one point. This is someone who really enjoys her job like the others I spoke with previously. This is a great reflection on Fetch. Thank you Megan!
Insurer: Fetch
By: Laura DeMarco
Great customer service is worth it's weight in gold
Is it I'm just now filing a claim for the first time but I want to say that up until now I've had to call a few times when I had questions and each time I had someone on the phone with me they were so knowledgeable, professional, efficient, and very kind. They were genuinely interested in how Emma, my dog, was doing and always "any other questions or concerns I can help you with before we hang up?" Now I'm about to file my first claim and having trouble with the password and such getting back into my app I don't know what happened and I also wasn't sure what all I needed to send and Megan helped me immensely. She was so patient with me as we tried to reset it and went round and round and she finally said, "I'm going to give you my email and have you send your documents for your claim to me and by tomorrow your password will be reset. "I'm going to send you the link and you'll be all set. If you have any other questions please call back." Megan was just so patient and so friendly and even had me laughing at one point. This is someone who really enjoys her job like the others I spoke with previously. This is a great reflection on Fetch. Thank you Megan!
Insurer: Fetch
By: Laura DeMarco
Great customer service is worth it's weight in gold
Is it I'm just now filing a claim for the first time but I want to say that up until now I've had to call a few times when I had questions and each time I had someone on the phone with me they were so knowledgeable, professional, efficient, and very kind. They were genuinely interested in how Emma, my dog, was doing and always "any other questions or concerns I can help you with before we hang up?" Now I'm about to file my first claim and having trouble with the password and such getting back into my app I don't know what happened and I also wasn't sure what all I needed to send and Megan helped me immensely. She was so patient with me as we tried to reset it and went round and round and she finally said, "I'm going to give you my email and have you send your documents for your claim to me and by tomorrow your password will be reset. "I'm going to send you the link and you'll be all set. If you have any other questions please call back." Megan was just so patient and so friendly and even had me laughing at one point. This is someone who really enjoys her job like the others I spoke with previously. This is a great reflection on Fetch. Thank you Megan!
Insurer: Fetch
By: Laura DeMarco
Great customer service is worth it's weight in gold
Is it I'm just now filing a claim for the first time but I want to say that up until now I've had to call a few times when I had questions and each time I had someone on the phone with me they were so knowledgeable, professional, efficient, and very kind. They were genuinely interested in how Emma, my dog, was doing and always "any other questions or concerns I can help you with before we hang up?" Now I'm about to file my first claim and having trouble with the password and such getting back into my app I don't know what happened and I also wasn't sure what all I needed to send and Megan helped me immensely. She was so patient with me as we tried to reset it and went round and round and she finally said, "I'm going to give you my email and have you send your documents for your claim to me and by tomorrow your password will be reset. "I'm going to send you the link and you'll be all set. If you have any other questions please call back." Megan was just so patient and so friendly and even had me laughing at one point. This is someone who really enjoys her job like the others I spoke with previously. This is a great reflection on Fetch. Thank you Megan!
Insurer: Fetch
By: Laura DeMarco
Great customer service is worth it's weight in gold
Is it I'm just now filing a claim for the first time but I want to say that up until now I've had to call a few times when I had questions and each time I had someone on the phone with me they were so knowledgeable, professional, efficient, and very kind. They were genuinely interested in how Emma, my dog, was doing and always "any other questions or concerns I can help you with before we hang up?" Now I'm about to file my first claim and having trouble with the password and such getting back into my app I don't know what happened and I also wasn't sure what all I needed to send and Megan helped me immensely. She was so patient with me as we tried to reset it and went round and round and she finally said, "I'm going to give you my email and have you send your documents for your claim to me and by tomorrow your password will be reset. "I'm going to send you the link and you'll be all set. If you have any other questions please call back." Megan was just so patient and so friendly and even had me laughing at one point. This is someone who really enjoys her job like the others I spoke with previously. This is a great reflection on Fetch. Thank you Megan!
Insurer: Fetch
By: Laura DeMarco
Great customer service is worth it's weight in gold
Is it I'm just now filing a claim for the first time but I want to say that up until now I've had to call a few times when I had questions and each time I had someone on the phone with me they were so knowledgeable, professional, efficient, and very kind. They were genuinely interested in how Emma, my dog, was doing and always "any other questions or concerns I can help you with before we hang up?" Now I'm about to file my first claim and having trouble with the password and such getting back into my app I don't know what happened and I also wasn't sure what all I needed to send and Megan helped me immensely. She was so patient with me as we tried to reset it and went round and round and she finally said, "I'm going to give you my email and have you send your documents for your claim to me and by tomorrow your password will be reset. "I'm going to send you the link and you'll be all set. If you have any other questions please call back." Megan was just so patient and so friendly and even had me laughing at one point. This is someone who really enjoys her job like the others I spoke with previously. This is a great reflection on Fetch. Thank you Megan!
Insurer: Fetch
By: Laura DeMarco
Great Insurance
Pets Best is the easiest and most responsive insurance we have dealt with. We could not be more pleased !
Insurer: Pets Best
By: Albert
My claim got canceled without my…
My claim got canceled without my knowledge. Not only that, these people is saying that I canceled it....
Insurer: ASPCA
By: elizabeth washington
It takes very long to see your money…
It takes very long to see your money deposited in your account. You must keep an eye that what gets approve gets deposited and they also make it difficult to cross reference the deposit since they dont give you initial claim and cover claim information in your deposit ( intentionally) i wish there was more transparency to recommend to others. The higher ups are aware but EE are not too aware this is done intentionally in my opinion.
Insurer: Embrace
By: Damaris Connors