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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,072 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,306 reviews

4.9
Healthy Paws

10,740 reviews

4.9
Fetch

27,416 reviews

4.9
Trupanion

62,918 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 30, 2010

Nothing covered

Well, so far very few of the services I've needed for my dog have been covered. I hesitate to submit my claims because I know I'm going to get the form letter saying how sorry the company is to give me the news that nothing I submitted will be covered. The services either took place before meeting my deductible or were considered "pre-existing conditions" which is extremely frustrating. Not sure it's worth the money, may consider just creating a savings account to cover future expenses.

Insurer: Embrace

By: Karen

Useful
March 29, 2010

Very easy to work with.

Had a positive experience.

Insurer: ASPCA

By: Matt

Useful
March 29, 2010

Best Pet Insurance is Trupanion

I had researched pet insurance for quite awhile before I came across Trupanion. I got an Aussie puppy in September and wanted to make sure I had adequate coverage for this very active breed. Trupanion seemed like the right fit for several reasons. First, they cover the ACTUAL vet bill and not some predetermined amount designated by the area you live in. People that post bad reviews may not realize what they are signing up for. If you know what Trupanion covers you WILL NOT be disappointed. They don't cover the office visit fee which we knew when signing up. Coverage begins after 30 days upon signing up. You can deterimine your copay, the most is 90% coverage, which I elected for. Pet insurance is NOT for routine maintenance such as vaccinations, spaying/neutering or check-ups...it is for injuries and illness and I assure you if your pet has had either, Trupanion WILL cover it. In the past 7 months I have submitted 3 claims (2 for bladder infections and 1 for an emergency visit), all of which have been approved and checks sent within a week! This is amazing insurance. Overall for those 3 claims Trupanion has reimbursed me for over $700 in vet bills and the process of submitting claims was very simple. Customer service is very nice and friendly and they even left messages if more information was needed for a claim. If you know what you are signing up for you will not be disappointed...Trupanion is really amazing. I highly recommend them and will remain a loyal customer.

Insurer: Trupanion

By: Nick

Useful
March 29, 2010

Best Pet Insurance is Trupanion

I had researched pet insurance for quite awhile before I came across Trupanion. I got an Aussie puppy in September and wanted to make sure I had adequate coverage for this very active breed. Trupanion seemed like the right fit for several reasons. First, they cover the ACTUAL vet bill and not some predetermined amount designated by the area you live in. People that post bad reviews may not realize what they are signing up for. If you know what Trupanion covers you WILL NOT be disappointed. They don't cover the office visit fee which we knew when signing up. Coverage begins after 30 days upon signing up. You can deterimine your copay, the most is 90% coverage, which I elected for. Pet insurance is NOT for routine maintenance such as vaccinations, spaying/neutering or check-ups...it is for injuries and illness and I assure you if your pet has had either, Trupanion WILL cover it. In the past 7 months I have submitted 3 claims (2 for bladder infections and 1 for an emergency visit), all of which have been approved and checks sent within a week! This is amazing insurance. Overall for those 3 claims Trupanion has reimbursed me for over $700 in vet bills and the process of submitting claims was very simple. Customer service is very nice and friendly and they even left messages if more information was needed for a claim. If you know what you are signing up for you will not be disappointed...Trupanion is really amazing. I highly recommend them and will remain a loyal customer.

Insurer: Trupanion Canada

By: Nick

Useful
March 29, 2010

ASPCA

I have been very satisfied with my ASPCA Pet Insurance so far. I have had one major claim and it was paid promptly and within the terms of coverage, with no problems. Last year it was the same thing for just routine charges at the vet. You can't afford to be without it.

Insurer: ASPCA

By: Pat

Useful
March 29, 2010

Great insurer. Actually stands behind its promises

Embrace is a gem. They stand behind their promises made in their quote and policy wording. Their claims handling process is personal (I wish health care insurers treated policyholders the way Embrace does). I had VPI for two years and they didn't pay a penny in clams. Now THEY are like health care insurers; always finding some reason to deny. My vet was shocked and kept urging me to switch to Embrace based on experiences of her other clients. I'm glad I did. I studied hard about Embrace before switching and this website was quite helpful to me in making the switch. My advice to everyone - READ THE QUOTE VERY CAREFULLY and ask questions, lots of questions, and get the answers in writing. An insurance policy is a promise to pay for a covered loss and Embrace does just that!

Insurer: Embrace

By: Suzanne

Useful
March 28, 2010

Very impressed with the service.

Our first claim was handled quickly and professionally. I was pleased with the service and the follow up from Embrace. I am very pleased I chose Embrace.

Insurer: Embrace

By: Barbara

Useful
March 27, 2010

Very pleased.

Our Cavalier King Charles Spaniel recently had bladder surgery, which was quite an expensive venture. We were so thankful we had insurance coverage, since forgoing the procedure was not an option. Throughout the entire process, the staff at Embrace was so kind, understanding, and easy to work with. The pre-approval process only took 2 days, and all of my email correspondence was responded to promptly. I really dislike dealing with health insurance for myself, but dealing with Ruby's insurance company was actually a pleasure - simple and straightforward. I recommend pet insurance to all my friends thinking about adopting a dog or cat, and now I will make sure to mention that they go with Embrace. Thanks again for your service.

Insurer: Embrace

By: Pamela

Useful
March 26, 2010

ASPCA Pet Insurance

I have ASPCA pet insurance for my two dogs, Connie and Cheech. Cheech is 2 years old and Connie is 8 months old. I have had to make 2 claims for Cheech and thus far have been very satisfied.

Insurer: ASPCA

By: Nicole

Useful
March 26, 2010

NA

As with any company you will have negative and positive experiences. My experience with ASPCA has been positive thus far. I have 2 senior cats and a new baby. I only wished I had bought the insurance before on my two other cats, whom are now deceased. My cat Mandy developed liver disease and had I had insurance it would have help me with the costs incured with her illness. Also my other cat Ember suffered from Lymphoma then kidney disease from the chemo treatments. If I had the insurance it would have helped, even though there is that little clause that states more treatemtn will not be covered with in a 12 month peroid after diagnosis. Even so any help would be great. I paid out of my pocket for her chemo treatments and kindey meds/treatments over 2.75 years at least $30,000. Had I had insurace that number would have been less. I only wish that they come up with a way that the Vets can submit your claim for you with the reimbursement being sent to the Vets and where we pay a co-payment every visit. I do think that when this happens more and more people will purchase pet insurance

Insurer: ASPCA

By: anon

Useful

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