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For the most part, PetsBest was pretty prompt in acknowledging receipt of claims and issuing checks. However, the policy lists $200 as the max it would pay for euthanasia. When I submitted a claim, I was told that euthanasia is considered a "new event" and therefore subject to a deductible. I find that so ridiculous that I immediately cancelled all policies and will go with another company.
Insurer: Pets Best
By: Susan
best insurance ever
five stars, had for six months when my baby got cancer. They have paid for surgery chemo radiation about ten thousand dollars so far. Processed my initial claim in three weeks. Now I fax claim on monday and have check by saturday. This is the best investment I have ever made.
Insurer: Trupanion
By: patricia
best insurance ever
five stars, had for six months when my baby got cancer. They have paid for surgery chemo radiation about ten thousand dollars so far. Processed my initial claim in three weeks. Now I fax claim on monday and have check by saturday. This is the best investment I have ever made.
Insurer: Trupanion Canada
By: patricia
Ecellent Customer Services
I have a 10 year Old English Sheep dog, name Gurt, she has a lump on her face and thank goodness it is not cancer. They removed the lump in surgery and then she had blood in her stool, good thing it was only stress from the surgery. Gurt is doing great and ASPCA was excellent. I never had Health insurance for her, it was a relief with all that happen in a short amoutn of time, received checks in a timely manner, they even checked up on Gurt. Thank you ASPCA for taking older dogs. Customer Service was excellent as well with question I had concerning my claim forms.
Insurer: ASPCA
By: Penny
Very Happy So Far
I have never purchased pet insurance, but when I got my boxer puppy I was told I should look into it. I checked with many different companies and I really liked what Embrace has to offer. Embrace is very quick to respond and to let you know what they need from you. I have done everything through email and I have had quick and efficient results. Thank You!
Insurer: Embrace
By: Ashlee
Love em so far
Have made 3 claims, one for getting our pup 'fixed', and two GI problems. Prompt service, prompt communications, prompt reimbursement. Love em!
Insurer: Embrace
By: Tim
I cannot say enough good things about Trupanion
This is by far the best thing anyone can do for their pet and themselves.I picked up a brochure at my Vets office after getting a staggering bill for the removal of a tooth and a cleaning. I told myself I did not want this to happen again so I bought the insurance. Unfortunately some months later Bandit was found to have cancer in her bladder. Trupanion has been superb in handling all her insurance needs. Letting us concentrate on getting her help for a quality of life for her remaining days. We even received a call from Michelle, asking how she was doing and were assured that all her Chemo treatments would be taken care of. It is the only time I have ever heard of an insurance carrier call with genuine concern for a client. Thank You Trupanion
Insurer: Trupanion
By: John
I cannot say enough good things about Trupanion
This is by far the best thing anyone can do for their pet and themselves.I picked up a brochure at my Vets office after getting a staggering bill for the removal of a tooth and a cleaning. I told myself I did not want this to happen again so I bought the insurance. Unfortunately some months later Bandit was found to have cancer in her bladder. Trupanion has been superb in handling all her insurance needs. Letting us concentrate on getting her help for a quality of life for her remaining days. We even received a call from Michelle, asking how she was doing and were assured that all her Chemo treatments would be taken care of. It is the only time I have ever heard of an insurance carrier call with genuine concern for a client. Thank You Trupanion
Insurer: Trupanion Canada
By: John
A Great Experience! Highly Recommended
I have been very impressed with the quality, promptness and follow through of the customer service representatives. I admit I was skeptical when I signed up for the insurance, and I was reluctant to submit a claim because I assumed it would be a hassle. I am happy to report that so far our experience has far exceeded my expectations. EVery claim was handled promptly and I received checks and feedback on my claims shortly after filing them. The customer service reps dealt with me via email, which was very convenient for me, and responded right away to questions and claims.
Insurer: Embrace
By: Kelley
Quick service, plenty of feedback
This was our first claim. Since it was the first I wasn't sure what to expect. The claim was handled fairly and fast and I got several emails telling me what was going on. I'm pleased and confident about Embrace.
Insurer: Embrace
By: Ron