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Pet's Best is best
I have a one year old Goldendoodle who was insured by VPI. He went in to the vet at 8 months old with diarehia and he had scratched his eye playing with other pups. the Vet bill came out to about $500. Of this, VPI paid NOTHING. They claimed it was a pre-exisiting condition. Pre-exisiting condition at 8 months old? This pup also came from a VERY GOOD breeder. I dropped VPI on the spot and signed up with Pet's Best. A few months later my pup scratched a section of his neck raw. The vet couldn't figure out why, but the 2 visits to cure him came out to about $400. Of that VPI paid about $230 ( they would have paid more if it weren't for the deductables). They were fast, friendly and I actually think they care about their patients ( our pets). They definately made a loyal costumer out of me. Keep up the great work Pet's Best and help us keep our pets healthy and happy 8)
Insurer: Pets Best
By: Dave
My Saving Grace
One never can expect the unexpected. I have three young cockapoos, one of which suddenly became prone to ear infections and quickly required a decision on essential and expensive surgery. After much research and stress in making the decision to complete the surgery, it sure was nice to know I had ASPCA insurance. The surgery was successful and the claim payment was received within a few weeks. In a stressful situation it sure was nice to know I had one saving grace, ASPCA!
Insurer: ASPCA
By: Kathy
Experience
I have had Pets Best for a few years and initially my claim was processed slow, but accurately. This last claim process was extremely slow, inaccurate and the conversation with the customer service person was frustrating. He didn't have all of the documents and basically accused me of not filing the claim correctly which is why the delays. I faxed AND emailed all documents for the claim initially and then again 3 weeks later when they still were unable to find the paperwork. After realizing that everything was indeed there I didn't get an appology or the claim processed any faster. Also signed up for the direct deposit but that too failed and now the payment is being process by snail mail. How convenient.
Insurer: Pets Best
By: Debbie
Great customer service and response
This is my first run at having pet insurance. After doing alot of research I decided on Embrace and to date I can say I made the right choice. From the time I called into review my quote then sign up and now file my first claim the experience has been SUPER! Thank you Embrace for taking our pets coverage seriously and providing great service.
Insurer: Embrace
By: MFish
Great pet insurance for those unexpected accidents
When I first adopted my dog as a puppy, I looked into pet insurance. I used this site and a couple of others when I started my search. After reading the reviews and talking to some other pet owners I decided to go with Pets Best, which I have had for 2 years now. After a couple of unforseen puppy accidents, including a surgery for a fractured foot bone, Pets Best has more than paid for itself. They have always processed claims very fast. I do not have the Wellness Plan, which covers routine care, so I don't have any experience with that part of the plan. The only reason I did not give the company a 10 was that my dog has gone in for a couple of gastrointestinal issues in the past, and the stool smear and visit is never covered. I understand not covering her annual exam and routine stool smear because I don't have the wellness plan, but I am taking her in for a gastrointestinal complaint (diarrhea, vomiting, etc.) and the stool smear is part of the diagnosis for the illness. However, it has never been covered. On the up side, I have never had any problems processing claims for other things, and the customer service is alway helpful.
Insurer: Pets Best
By: Lehua
Efficient, Easy and Well Worth It
I signed up for an 30-day free trial w/ Trupanion and wouldn't you know it, my dog got sick. The Vet bill was more than my mortgage, but it was all covered by Trupanion. The ease of submitting a claim and the efficiency of the claim process made me a fan... I signed up for the insurance immediately.
Insurer: Trupanion
By: elllen
Efficient, Easy and Well Worth It
I signed up for an 30-day free trial w/ Trupanion and wouldn't you know it, my dog got sick. The Vet bill was more than my mortgage, but it was all covered by Trupanion. The ease of submitting a claim and the efficiency of the claim process made me a fan... I signed up for the insurance immediately.
Insurer: Trupanion Canada
By: elllen
Worth the Investment
My wife and I have been going back and forth for several years on whether or not we should get Pet Insurance for our dog Jada. I didn't feel it was worth the expense vs other existing Financial Obligations. This past September I finally gave in and we decided to research getting Jada insured. After comparing companies, plans, costs, deductibles, and coverages we decided on ASPCA Pet Insurance with extended coverage. It's already proven to be a worthy investment. A short time after the policy went into affect we noticed a lump on Jada's underside. We took her to the vet and the first visit they gave her a shot and mediation to see if the lump would shrink in size. It was determined on the follow up visit that she needed to have the lump removed and biopsied to see if it was a cancerous tumor. Within a week of the follow up we found another lump along her ribcage and it was back to the vet once again. The surgery was scheduled for the Monday following Christmas and all went well. Within a week we got the results and found out that it wasn't cancerous and our little girl will be just fine. The total for all the visits, shots, medication, surgery, and biopsy exceeded $600.00 which we had to pay prior to submitting our Insurance Claim. The process for completing the Claim for and submission was painlessly easy. Everything was done online. We received email confirmation when the claim was received followed by a claim number to follow up if needed. In the end
Insurer: ASPCA
By: SMSgt
Fantastic!
We purchased Embrace insurance when we got our puppy. We're delighted with Embrace and those Embracers who help us with our questions and who give us the information we need. The quality of service both on the phone and via e-mail, the friendliness, and the promptness with which claims are processed is simply wonderful. We thank Embrace and so does our yorkie.
Insurer: Embrace
By: anne-marie
Consistently Dependable
We have had Embrace for nearly 4 years, first for one dog and now for 2. We have always been paid appropriately in a timely manner, and the staff is always helpful when we call. The policy has more than paid for itself. I recommend Embrace to all our friends.
Insurer: Embrace
By: Susan