154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 30, 2011

I would recommend Embrace

This is the second claim we have had to make this year for Fenway - who had 10 kidney stones!!! Embrace was great about communicating where we were in the process; they let me know about delays and that they didn't forget us. They also have direct deposit which made the process much easier as well. What I really liked was after our first claim - someone emailed me a week later to check on Fenway and see how he was feeling!

Insurer: Embrace

By: Randi

Useful
September 29, 2011

Trupanion is the best decision I made for my pet!

My dog Sophie recently had surgery for a congenial disease in her hip. Her surgery was going to cost me $2600, but with Trupanions help I and only paying $200. Trupanion was very helpful with any questions I had about her coverage. The first time I spoke with a representative from Trupanion they were able to tell me what kind of coverage was best for my dog's breed and what congenial diseases I should cover just incase. Thanks to the background information the representative was able to give me about my dog, she was able to get the surgery she needed to make her better!I recommend Trupanion to anyone with pets they love, Trupainon shows true support and really cares.

Insurer: Trupanion

By: Suni

Useful
September 29, 2011

Trupanion is the best decision I made for my pet!

My dog Sophie recently had surgery for a congenial disease in her hip. Her surgery was going to cost me $2600, but with Trupanions help I and only paying $200. Trupanion was very helpful with any questions I had about her coverage. The first time I spoke with a representative from Trupanion they were able to tell me what kind of coverage was best for my dog's breed and what congenial diseases I should cover just incase. Thanks to the background information the representative was able to give me about my dog, she was able to get the surgery she needed to make her better!I recommend Trupanion to anyone with pets they love, Trupainon shows true support and really cares.

Insurer: Trupanion Canada

By: Suni

Useful
September 29, 2011

Thanks Trupanion!! you were amazing!

Trupanion was amazing handling my puppies medical bills. I loved the face they would email me once they got the bill and then email me again letting me know everything was approved and they were mailing me the chq. Unfortunatily my puppy did not survive and passed away due to a narrow trachea. Only had him in my life for 3 weeks. they were the most amazing 3 weeks of my life with this little guy. Trupanion you were amazing and when the time is right and i get myself another puppy i will be getting my pet insurance from you!!!! thanks for the great survice!!!

Insurer: Trupanion

By: Shelly

Useful
September 29, 2011

Thanks Trupanion!! you were amazing!

Trupanion was amazing handling my puppies medical bills. I loved the face they would email me once they got the bill and then email me again letting me know everything was approved and they were mailing me the chq. Unfortunatily my puppy did not survive and passed away due to a narrow trachea. Only had him in my life for 3 weeks. they were the most amazing 3 weeks of my life with this little guy. Trupanion you were amazing and when the time is right and i get myself another puppy i will be getting my pet insurance from you!!!! thanks for the great survice!!!

Insurer: Trupanion Canada

By: Shelly

Useful
September 29, 2011

Great service and coverage

My dog broke her leg. I faxed all the invoices for the medical expenses to Trupanion and immediately received periodic email updates on the status of my claim. The claim was approved and I received a check in the mail within one week. Trupanion has a great plan and customer service. The staff at the animal hospital also told me that Trupanion was the best plan for coverage and service.

Insurer: Trupanion

By: Calvin

Useful
September 29, 2011

Great service and coverage

My dog broke her leg. I faxed all the invoices for the medical expenses to Trupanion and immediately received periodic email updates on the status of my claim. The claim was approved and I received a check in the mail within one week. Trupanion has a great plan and customer service. The staff at the animal hospital also told me that Trupanion was the best plan for coverage and service.

Insurer: Trupanion Canada

By: Calvin

Useful
September 29, 2011

Poor Claims reimbursement

I have made several claims for my bulldog for the past year and all but 1 were denied. I find the policy very misleading and woulds not recommend spending the money each month when claims either get denied or you haven't met the deductable.

Insurer: Pets Best

By: Kelli

Useful
September 29, 2011

Great Service!

My lab was limping and lethargic, turns out my Vet thought he had gotten bit by a snake. Luckily they were able to treat him and I had no concern about the cost of care and treatment because of Trupanion. Within a day I received an email saying they had received my claim and a week later I was reimbursed and all is well.

Insurer: Trupanion

By: Jared

Useful
September 29, 2011

Great Service!

My lab was limping and lethargic, turns out my Vet thought he had gotten bit by a snake. Luckily they were able to treat him and I had no concern about the cost of care and treatment because of Trupanion. Within a day I received an email saying they had received my claim and a week later I was reimbursed and all is well.

Insurer: Trupanion Canada

By: Jared

Useful

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