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Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I honestly don’t get the positive reviews
Update: in response to Fetch below. I have had this insurance for over 17yrs, way before your company took over. My other pup has Healthy Paws; this year alone they covered 2 major vet visits but didn’t increase their annual premium by even $1. Whereas, with Fetch, there was NO END to annual premium increase by hundreds. Read the room please, there are many posts on social media calling you guys out for the greed by which you take advantage of pet parents. I have over 1MM combined followers on my pet accounts; I’m not the only one complaining about your shady practice. Original Comment: I honestly don’t get the positive reviews when Fetch is one of the most greedy pet insurance companies in the market presently. Upping annual premiums by 100%-300% is what grifters do, not companies that genuinely want to help pets. They always have an excuse to not reimburse expenses. Ultimately we ended up canceling insurance for our senior pup - it makes no sense to pay $7k+ premium, plus deductible/copay for max $15k payout. My younger one has Healthy Paws; the difference between the two insurance companies is night and day.
Insurer: Fetch
By: GAURI SIKKA
The insurance fees have nearly tripled…
The insurance fees have nearly tripled over the past 5 years.
Insurer: Healthy Paws
By: TRust
Plan options
The plan options are terrible compared to what my other pets are grandfathered into.
Insurer: Nationwide
By: customer
Everything was very easy to do
Everything was very easy to do. The only two issues I have was I could only add 3 of my cats to the plan and I have 5. Also, when trying to connect to an agent, it never went thru.
Insurer: MetLife
By: Naomi Jackson
I’m supposed to have a company discount…
I’m supposed to have a company discount however the price I pay is more than the quote that I received. My puppy has had multiple urinary tract infections and every time a claim is filed, MetLife claims it’s a preexisting condition. How can that be? Apparently they don’t truly know the difference between preexisting condition and reoccurring condition. So my claims are not paid. I even resubmitted the paperwork from the vet showing the uti had cleared . Ugh I have wasted too many hours on this!
Insurer: MetLife
By: Denise
Once I learned how to get everything…
Once I learned how to get everything uploaded it was easy to use. I also like that they can send me money through Zelle.
Insurer: MetLife
By: Heather
Very straightforward
Very straightforward as far as filling out information, but I did have to reboot it a few times before it took my card.
Insurer: MetLife
By: Andrew Epsilantis
claim was done in a quick way
claim was done in a quick way, thanks
Insurer: Pumpkin
By: Frederick
Was easy to get quotes and then select plans
Was easy to get quotes and then select the right insurance plan for my fur babies. One of my dogs is getting older so we wanted piece of mind even if its slight
Insurer: MetLife
By: Michael Wilson