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Claims handled directly by the vet.
The claims are processed directly through the vet. It is very quick.
Insurer: Trupanion Canada
By:
No Problems and friendly helpful people on phone
No Problems and friendly helpful people on phone
Insurer: Trupanion Canada
By:
I just had my first claim and it was very smooth.
I just had my first claim and it was very smooth. I like the 24 hour customer service. I would have given it a 10/10, but the way the policy is you can’t change your deductible after you choose a plan. You can only increase it. One of my dogs has never had a claim and I’m stuck with a high deductible. Also, based where I live the premiums go up. My one plan jumped up over $15 a month and again no claims.
Insurer: Trupanion Canada
By:
I have excellent customer service during my interactions.
I have excellent customer service during my interactions.
Insurer: Trupanion Canada
By:
I find the staff very helpful and friendly when i call and to date I'm very pleased with Trupanion
I find the staff very helpful and friendly when i call and to date I'm very pleased with Trupanion
Insurer: Trupanion Canada
By:
From what I heard from family best on go plus you guys are fast with getting answers to questions I needed answer
From what I heard from family best on go plus you guys are fast with getting answers to questions I needed answer
Insurer: Trupanion Canada
By:
First person we spoke with took down our email incorrectly so we did not receive our info until we called to inquire.
First person we spoke with took down our email incorrectly so we did not receive our info until we called to inquire. It was corrected quickly when we called.
Insurer: Trupanion Canada
By:
Always available to help.
Always available to help. Staff members are awesome.
Insurer: Trupanion Canada
By: