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Simply Unbelievable People and Policies
My 11 month old Labrador Retriever pup ate something outside and began sick enough to refuse food. I took him to the veterinary hospital. On being contacted, the claims person at Trupanion not only ensured that a pre-authorization was submitted but also informed me about Claims Express and then worked directly with the hospital to ensure that the claim was settled. I had to pay only the part that was not covered. And all I had to focus on was on my pup's recovery. Even the lady in customer service was very courteous and helpful. Thanks Trupanion
Insurer: Trupanion
By: Abhay
Good Pet Insurance company
Good service but i have been given two monthly rate increases in less than 2years.
Insurer: Trupanion
By: ??
Good Pet Insurance company
Good service but i have been given two monthly rate increases in less than 2years.
Insurer: Trupanion Canada
By: ??
Excellent and fast
I got response via email very quickly after I sent in my claim form. I got reimbursement less than 7 days after claim submission. They are really efficient in handling claims.
Insurer: Trupanion
By: Sau
Excellent and fast
I got response via email very quickly after I sent in my claim form. I got reimbursement less than 7 days after claim submission. They are really efficient in handling claims.
Insurer: Trupanion Canada
By: Sau
Good Pet Insurance
I have found they pay promptly and entirely in line with the policy
Insurer: Embrace
By: DeDee
well worth it
I highly recommend all pet owners have insurance. This insurance is great because I never have problems with my claims, and they have covered everything for the two cats that have been insured by them.
Insurer: ASPCA
By: Jamie
Excellent claim & customer service
My policy has excellent coverage and their customer service and follow-up is fantastic 1 There is no betterpet insurance out there and believe me I have tried them all with very disappointing results.
Insurer: Embrace
By: Dan
Pets Best Insurance has been great!
Pets Best Insurance was available through my place of employment at a discounted rate. I signed my 5 year old coohhound lab mix dog up, but I almost didn't since she was always perfectly healthy. Four months later, she developed a limp, and was diagnosed with osteosarcoma. Pets Best was wonderful to work with and promptly paid all the claims by direct deposit into my checking account (minus my deductible and 20%)usually within 1 week of receiving the claim. They have paid promptly through the initial vet visit, the biopsy, the surgeon, the specialist, the amputation, and now through chemotherapy treatments. This is a very stressful time, and I am so happy that Pets Best has been there to make things a little less stressful. I am able to afford the best car for my dog because of them. Any pets in my future will sure to be covered by their plan.
Insurer: Pets Best
By: Joanne
Difficult to Communicate With
I've had Healthy Paws insurance for only 3 months, so I wouldn't say I know them inside and out. However, so far I've found them difficult to communicate with. They go days between responding to emails. When they do respond, they don't answer the question I asked. I sent them my dog's records multiple times, they say they don't have them. I'm AMAZED that this is the top ranked company on petinsurancereview.com. At this point I don't know if I should stick it out with them, or try another company....
Insurer: Healthy Paws
By: Ross