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My biggest claim so far
I've had this insurance for almost 3 years and have sent in minor claim-never meeting my deductible. Recently, I had a more sizable claim and it took a long time to process. I was getting nervous. However, they did keep in communication with me. They apologized about the delays and assured me they would get to my claim, which they did. I am a satisfied customer.
Insurer: Embrace
By: Susan
A very sickly puppy
My 14 mo. old pup started exhibiting symptoms of skin lesions and joint pain that my vet couldn't identify. He continued to decline and exhibit new symptoms including swollen lymph nodes, continued lethargy and increased joint pain, and mouth ulcerations, all in 1 week. I was referred to a specialist after 3 vet visits, and after the internist exam, bloodtests, x-rays, ultrasounds and biopsy, and a scare with a "maybe cancer" diagnosis... the vet ultimately diagnosed my dog with auto-immune disorder. Healthy Paws covered everything they guaranteed in my policy, including the numerous tests and meds! Healthy Paws responds to claims within a day and send out checks immediately. I am still so impressed and they really helped me while I worked to get my puppy back to health quickly!! Healthy Paws is definitely the pet insurance company to use!!
Insurer: Healthy Paws
By: Megan
Fantastic
I love this company...they have paid all of my claims for my dog without any questions and the best part is that it was all done in less than a week. I am so glad I have this insurance for my dogs. What a great feeling it is to know that if my dogs become ill I have trupanion to help me...Thanks Trupanion
Insurer: Trupanion
By: Debbie
Fantastic
I love this company...they have paid all of my claims for my dog without any questions and the best part is that it was all done in less than a week. I am so glad I have this insurance for my dogs. What a great feeling it is to know that if my dogs become ill I have trupanion to help me...Thanks Trupanion
Insurer: Trupanion Canada
By: Debbie
EXCELLENT
MY DOG ATE RAT POISON, RUSHED TO EMERGENCY STOMACH PUMPED AND 4 HOURS LATER RECIEVED CONTACT FROM TRUPANION! HAD BLOOD WORK DONE AT OWN VET, ON VITAMIN K FOR 4 WEEKS THEN MORE BLOOD WORK
Insurer: Trupanion
By: RACHEL
EXCELLENT
MY DOG ATE RAT POISON, RUSHED TO EMERGENCY STOMACH PUMPED AND 4 HOURS LATER RECIEVED CONTACT FROM TRUPANION! HAD BLOOD WORK DONE AT OWN VET, ON VITAMIN K FOR 4 WEEKS THEN MORE BLOOD WORK
Insurer: Trupanion Canada
By: RACHEL
Trupanion has been a huge help
Roxy has used trupanion a few times this time for allergies. It has been a huge help, my vet was able to run allergy tests because trupanion will pay for them instead of just treating with meds to see if it gets better. I recommend it to EVERY pet owner it is a low monthly cost for a huge savings if your pet needs it.
Insurer: Trupanion
By: Samantha
Trupanion has been a huge help
Roxy has used trupanion a few times this time for allergies. It has been a huge help, my vet was able to run allergy tests because trupanion will pay for them instead of just treating with meds to see if it gets better. I recommend it to EVERY pet owner it is a low monthly cost for a huge savings if your pet needs it.
Insurer: Trupanion Canada
By: Samantha
Amazing service
Years ago I tried a pet insurance company but they found a loophole to deny everything. I spent over $10,000 over his 14 years because he then was uninsurable and I thought pet insurance was a scam. But then I found Trupanion. In 2009 when I got a puppy I researched pet insurance companies. I found Trupanion to have the best coverage and best prices. I switched to them and have insured 3 dogs with them. I must say, the service has been absolutely outstanding and personal. Their claim process and reimbursement is fast. They keep me informed every step of the way. I had to put my 13 yr old dog to sleep last week and before I could even contact Trupanion to tell them, Cynthia Howell contacted me with condolences and said she already took care of cancelling the policy, issuing my refund and contacted the vet for the final bill. She was so kind and saved me having to make that awful call to take care of business during my time of grief. I also got a personal handwritten note that was not just some canned wording. She knew my dogs, she knew the one who I lost prior to Trupanion. That card means so much. Another time I made a change to my deductible and didn't fully understand the details. Trupanion rep assisted me to correct the error I made and paid out my outstanding claims. I now have an 8 month old puppy whom I insured with Trupanion from the day I got him. He ended up needing a $2,038 surgery. Other companies would not have covered this surgery, but Trupanion has. I will sing
Insurer: Trupanion
By: Karen
Amazing service
Years ago I tried a pet insurance company but they found a loophole to deny everything. I spent over $10,000 over his 14 years because he then was uninsurable and I thought pet insurance was a scam. But then I found Trupanion. In 2009 when I got a puppy I researched pet insurance companies. I found Trupanion to have the best coverage and best prices. I switched to them and have insured 3 dogs with them. I must say, the service has been absolutely outstanding and personal. Their claim process and reimbursement is fast. They keep me informed every step of the way. I had to put my 13 yr old dog to sleep last week and before I could even contact Trupanion to tell them, Cynthia Howell contacted me with condolences and said she already took care of cancelling the policy, issuing my refund and contacted the vet for the final bill. She was so kind and saved me having to make that awful call to take care of business during my time of grief. I also got a personal handwritten note that was not just some canned wording. She knew my dogs, she knew the one who I lost prior to Trupanion. That card means so much. Another time I made a change to my deductible and didn't fully understand the details. Trupanion rep assisted me to correct the error I made and paid out my outstanding claims. I now have an 8 month old puppy whom I insured with Trupanion from the day I got him. He ended up needing a $2,038 surgery. Other companies would not have covered this surgery, but Trupanion has. I will sing
Insurer: Trupanion Canada
By: Karen