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quick and efficient
first time having pet insurance but we got a newfoundland puppy and figured we better get some insurance. Have submitted two claims on her wellness benefits and the people at Embrace were very quick in letting me know they received the claim and then very good about letting me know when the money would be in my account. So far very happy with our choice of insurance for our puppy.
Insurer: Embrace
By: nicole
Great Insurance!!!!
Great insurance! My puppy ate a chicken bone and had an emergency surgery costing over $3000. Embrace's claim process was quick and easy. I received a check for 80% of my claim within 30 days.
Insurer: Embrace
By: Jenna
If only my health insurance was as easy and good
I think human health insurance companies should follow the Embrace approach with regard to customer service and delivery of benefits...
Insurer: Embrace
By: Randy
Wow....Color Me Impressed!
We have been with Embrace for just over a year and before the first year was up submitted a claim for over $4000. Our calico Carly decided to swallow over 2 feet of ribbon, which promptly obstructed her small intestines and required surgery. Embrace took a little longer to reimburse us, but kept us informed all through the process about delays due to high claim submissions. They never once questioned our claim documentation, have the nicest people and the best customer service I have ever experienced. We were reimbursed the full 80%($4385.00). Thanks Embrace you have customers for life.
Insurer: Embrace
By: Donn
Helpful claim reps
We have had 3 claims with Embrace for our 4 year old Viki. I have always found the reps to be considerate of the pet and efficient in getting the refund to us. They keep us well informed and are ready to answer any questions we have. Embrace came highly recommended to me by my vet!
Insurer: Embrace
By: Jane
So quick and helpful!
Embrace contacted my vet and took care of breaking out the different parts of my claim which I really appreciated! Thanks for the quick and great service!
Insurer: Embrace
By: Patricia
Wow!
I did not know that submitting a claim would be so easy. They also checkup on you.
Insurer: Trupanion
By: Wheeler
Wow!
I did not know that submitting a claim would be so easy. They also checkup on you.
Insurer: Trupanion Canada
By: Wheeler
Quick, courteous, and friendly customer service!
This is the third time I have sent in a claim for my 12 month old German Shepherd.... all for Wellness! I have received $400 for the $300 I spent on the insurance! The customer service was quick to respond with an email on the status of the claim, and is always helpful when I have questions. I have had horse insurance for over 30 years and nothing compares to the quick turnaround of a claim to holding the check in my hand, as Embrace has demonstrated!
Insurer: Embrace
By: Cynthia
Well worth it
This is the first time I've ever purchased pet insurance so I have nothing to compare it too. But, that said, all claims are paid quickly and boy have I had some claims. They are fair reimbursements - I'm grateful for any money back. the money back for me has far exceeded what I have paid. so, well worth it for me!!!
Insurer: ASPCA
By: Karyn