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Quick Reimbursemen
After my last dog, I decided to get pet insurance as soon as I got my new dog. I checked out several companies and liked Embrace's options the best. I signed up for the medical and the wellness options. The wellness portion definitely pays for itself every year, with the annual physicals and vaccinations, etc. The medical portion I've fortunately not had any catastrophes yet, but on the illnesses that have taken me to the vet, I get a partial refund on most. Obviously the real reason is in case she needs surgery or something else major. So all in all, I'm very happy with Embrace.
Insurer: Embrace
By: Kathy
Couldn't be happier.
I am so happy that I signed my three dogs up with Pets Best insurance. I submitted a claim for my dog Dante for an ongoing skin condition. Pets Best customer service encourage me to submit all claims pertaining to that condition for review. The claims covered a period of several months. During the process they were very friendly, helpful and professional. I was amazed at how quickly the claims were processed and the direct deposit was received at my bank. Thank you Pets Best!! I have recommended your services to several others because of the awesome service provided.
Insurer: Pets Best
By: Mary
No complaints - Happy Customer
Our vet handles our billing so those items that are covered we have been paid quickly. I have never had pet insurance before so I don't have anything to compare it to but we are very happy with the coverage.
Insurer: ASPCA
By: Judy
Our dogs strychnine poisoning
Our dog Polly collapsed at home and was immediately taken to South AZ Vetinary Hospital she was not expected to live. After 3 days in intensive care we were able to bring her home where she continues to recover.She received excellent care. We were pleased with Embraces' insurance and prompt payment. We have reccomended you to other pet owners.
Insurer: Embrace
By: Ruth
This is why I have Pet Insurance
Having Embrace pet insurance took the financial worry out of a resent illness. As we all know going to the vet is costly and when you are repeatly going for a illness the bills add up quickly. The customer service is first class. I really appreciated the follow through from the customer service represntatives on the my claims status. They covered all the expensed I expected them to cover. I never regretted having this coverage for my beloved pet.
Insurer: Embrace
By: Claudia
I've never loved an insurance company before . . .
I NEVER write reviews. But I have to compliment and thank Pets Best. Took my dog in for raisin toxicity (don't ask) on Thurs night. Bill came to $1790 (48 hrs emergency care and monitoring). Submitted claim Sunday night, online. Claim processed by Tuesday night. Pets Best is covering $1353. Had this kind of accident once before with VPI. They paid less than $200 out of a $1000 bill. Enough said.
Insurer: Pets Best
By: Jessica
Worst insurance ever
Embrace is the worst insurance provider. They will assert that anything wrong with your pet is a pre-existing condition. As far as I can tell, this company is a sham.
Insurer: Embrace
By: David
Pleased With My Choice
After reviewing many pet insurance plans online, I am very happy I chose Healthy Paws. Unfortunately, my dog sustained a severe laceration to her leg requiring surgery and follow up treatment. Healthy Paws was there when needed. Friendly customer service and quick reimbursement. I couldn't be more pleased. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Christa
Excellent, Fast Service, Caring Staff
My dog got stomach sick, was vomiting blood. The vets ran an x-ray, blood test and a stool sample, it was an infection and giardia. He was prescribed with meds for both and is very happy and getting better now. The claim was processed super-fast, as an insurance professional I think the policy language is very straightforward and you can clearly tell what's covered and what's not. There are no back and forths with Healthy Paws, I gave my vet the claims form they email the diagnosis and the steps taken to heal my dog and within 1-3 days you get your email notice that the claim has been processed with your reimbursement rate minus coinsurance and the deductible. I'd say much more efficient and simpler than even good health insurance plans for people. The claim manager emailed me a couple of days after my dog's treatment to ask how he was doing and asked for pictures, I thought it was one of those massive emails but responded with a few pics and a status update and got a a response from a real person. A very nice touch! I just rescued another dog and adding him to my existing policy took 2 minutes on the phone. In short - great service, simple, straightforward policy language, backed by one of the best and financially strongest insurance companies in the US, fast claims processing, and caring competent staff - can't ask for more!
Insurer: Healthy Paws
By: Mirza
My first and ONLY choice!!!
We got Snoopy (Basset Hound) at 6 weeks of age. Having lost 4 other pets to cancer over the last 15 years, we knew we had to do our very best with this little sweetie who had already wrapped himself around our two little girls fingers. In my years and years of being a devoted pet owner, I have learned that pets don't give you any warning or are selective of their days of need. Without fail, my pets had always in the past picked the weekend or a holiday to come down with an emergency. So I checked out a few pet insurance companies and I really liked the guarantees with Healthy Paws. I had even called them to confirm, God forbid, cancer ever strike our Basset, that he would be covered. There were no exclusions! Over the past 2 months, Snoopy, now 2 years, had 2 emergencies. One was life threatening "bloat". Not only was our vet waiting for us as we drove up before their office opened, they faxed in my insurance claim directly after. Within 2 days I got confirmation from Healthy Paws that my claim was being processed. My reimbursement check was in my mailbox the very next day! My claim was for $338 and they reimbursed me for $304!!! I am going to take that check and open up a bank account just for Snoopy and will continue to fund that account every time I am reimbursed so the money I need at the time of an incident will never come directly out of my pocket. Thank you so much Healthy Paws for your timely, speedy response! And a special thank you for the heartfelt c
Insurer: Healthy Paws
By: Darcey