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Very impressed! Quick claim payment
This is the first time that I have had a pet in 10 years and the first time that I have purchased pet insurance, but wanted to be covered as our puppy has already had a hospital stay. I was sceptical about the value of pet insurance after hearing others say their claims weren't paid and it was a hassle. I could not be more delighted with my experience with Pet's Best. The customer service is excellent - I even had the same person answer the phone 2 days in a row and she remembered me and my previous questions. I filed my first claim last week, received helpful updates via email, and had the full 90% paid and direct deposited into my account within a week. I would highly recommend.
Insurer: Pets Best
By: Jennifer
Have Pet Insurance or Not To have Pet Insurance
I just brought home a rescue dog a week and a half ago. I asked many pet owner friends of what they thought about pet insurance all in all I recieved alot of negative reactions from them but always in the last part of the conversation they would proceed to tell me how much money they plunked down for their pets illness's. Bottom line is I did alot of research on different policies. I chose Embrace, which so far I am quite pleased. They correspond quickly and expeditiously. I am waiting for my first reimbursement which they just told me is on its way for the wellness coverage. So far very pleased and so glad I purchased a policy from them.
Insurer: Embrace
By: Lisa
Pleased with coverage
I am pleased with the results of my first claim with Embrace. Previous pet insurers blamed everything on pre-existing conditions; Embrace reviewed the data and covered the claim appropriately. This was much appreciated. The timeliness of claim review was not as impressive, as it took a month to receive a response, but Embrace contacted me several times to let me know they were managing a large number of claims and that I had not been forgotten. I appreciated that as well.
Insurer: Embrace
By: Carole
Claim Reimbursement
Wellness claim was handled quickly and reimbursement was very fast. So far, so good!
Insurer: Embrace
By: Greg
Happy with my pet insurance policy
All I can say is that Pets Best Insurance has been very fair with my claims. They have processed the claims in a lightning speed and have always answered my questions on my claims on the phone with very caring and professional people. I don't have to punch the no. for Spanish or English! I talk to real people which is so refreshing at these times of answering machines! So, I thank then for all their efforts to be fair and very professional.
Insurer: Pets Best
By: Resan
True to their word
I read sterling reviews about Healthy Paws and insured my newly adopted cat. She was in perfect health, highly energetic with a voracious appetite. After a month she developed gastrointestinal problems probably from something she ate. I thought 'Hmmmmm, only a month out, are they going to cover this?' They did. Consider this another sterling recommendation. 10+. At least.
Insurer: Healthy Paws
By: Dominic
Completely Satisfied 110%
Petsbest works fast to pay claims, my reimbursement was direct deposited 9 days later for the initial claim, and the follow up claim took 2 days! The customer service is exceptionally helpful and friendly and I couldnt have asked for a better company to insure my big babies.
Insurer: Pets Best
By: HEATHER
So far so good
I've had ASPCA pet insurance for about 6 months now. I've taken my French Bulldog for 2 separate issues. An eye infection and wart that had grown on her back leg. Both issues were re-imbursed as promised. Claims were processed within a reasonable time frame. It was very nice to be able to view the status of these online. also nice was that my vet filed the claim and any issues were handled between my vet and ASPCA. Didnt have to put any of my time on the phone etc.
Insurer: ASPCA
By: Juan
Truly excellent
Minimal paperwork, excellent customer service, fast payment, no hassels. Human medical insurance should be this good.
Insurer: Pets Best
By: Kerry
Feed Back on Insurance Payment
My boxer was ill and in the hospital overnight. There were many tests done to help determine the cause of her illness / high fever. The hospital completed the appropriate forms and submitted them to Trupanion. Trupanion kept me updated on the status of the claim and once they received answers to all of their questions, they paid the claim promptly. I was very pleased with this experience.
Insurer: Trupanion Canada
By: Doreen