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Jack
I thought the service was excellent and I received my claim cheque quickly and I was informed all the way about when then cheque would be issued. However I was very dissappointed that certain things were not covered like the exam and then there was a $100 deductable. I was not informed that every time I use the insurance the I will have to pay the $100. I'm considering cancelling and just putting money aside each month maybe the same amount I'm paying for the insurance that covers very little. I guess that is what insurance is all about.
Insurer: Trupanion
By: Janice
Jack
I thought the service was excellent and I received my claim cheque quickly and I was informed all the way about when then cheque would be issued. However I was very dissappointed that certain things were not covered like the exam and then there was a $100 deductable. I was not informed that every time I use the insurance the I will have to pay the $100. I'm considering cancelling and just putting money aside each month maybe the same amount I'm paying for the insurance that covers very little. I guess that is what insurance is all about.
Insurer: Trupanion Canada
By: Janice
Personalized care
Oliver (my Old English Sheepdog)has been insured by Embrace for 2 years. I have been extremely please with the manner and quickness that Embrace processes any claims for Oliver.
Insurer: Embrace
By: Sandy
Simply the Best in the West!
Our Su-ZQ, a 2 year old female Shih Tzu, had an extremely bad itching problem that took the vet several visits to determine a course of treatment. We were lucky to get our vet visits covered and lucky to find the treatment that helps keep her problem to a minimum. Embrace responded quickly to settle our claims and followed up to make sure everything had been taken care of in a timely manner. We are very happy with Embrace Pet Insurance.
Insurer: Embrace
By: Darlene
I'm very happy
I've been been trupanion for a little over a year now and although i have not needed the insurance I've only submitted 2 claims of which one was declined how ever the other one wasn't. The experience was quick and favorable trupanion processed my claims quickly and efficiently and followed up with me on my pets health status. i must say that my almost two year premium almost paid off on my one claim and boy was I happy to know that it was cover it saved me a big expense at a time that I was needing the most help. Thank you trupanion for coming thru to me and my babay
Insurer: Trupanion
By: Dignora
I'm very happy
I've been been trupanion for a little over a year now and although i have not needed the insurance I've only submitted 2 claims of which one was declined how ever the other one wasn't. The experience was quick and favorable trupanion processed my claims quickly and efficiently and followed up with me on my pets health status. i must say that my almost two year premium almost paid off on my one claim and boy was I happy to know that it was cover it saved me a big expense at a time that I was needing the most help. Thank you trupanion for coming thru to me and my babay
Insurer: Trupanion Canada
By: Dignora
Horrible Services
Trupanion found any reason not to file my claim. I will be cancelling immediately as it was a waste of money.
Insurer: Trupanion Canada
By: Kelsey
Reformed Sceptic loves Embarce Cust/Service
We purchased our first pet ins. policy on 3 dogs, 2/12. Initially, I was somewhat sceptical which was reinforced by the denial of an ear infection claim on one of our Labs w/pre-existing allergies, even though she didn't have a history of ear infections and her allergies are extremely well controlled w/Atopicia. BUT, when our other Lab got a small bowel obstruction and needed emergency surgery ($4,000), Embrace performed at a 10 out of 10 rating. The claims were processed in a very timely manner and the customer service at Embrace has been stellar. You always speak to a pleasant and well informed person w/out waiting. The Lab that had the obstruction surgery in Nov/12 is currently in surgery for a TPLO (knee repair). I submitted pre-certification info and heard from Embrace the same day approving the estimated charges($3,200). Embrace has been worth every penny we paid for the policy and more, because peace of mind, knowing that we can do the very best for our furry family members is priceless.
Insurer: Embrace
By: Joan
The best insurance I ever investigated
I looked at dozen of pet insurance companies in depth and even went with another insurance company only to discover they were not as advertised. So I cancelled them and went with Trupanion and they were everything they said they were. I have been so impressed.
Insurer: Trupanion
By: Pat
The best insurance I ever investigated
I looked at dozen of pet insurance companies in depth and even went with another insurance company only to discover they were not as advertised. So I cancelled them and went with Trupanion and they were everything they said they were. I have been so impressed.
Insurer: Trupanion Canada
By: Pat