154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 13, 2013

Very fair, very fast

Our Little Bud had life threatening bladder stones. Our vet operated to save his life. We contacted Trupanion a few days later and we received a settlement in under 3 weeks. We could not be happier with their response.Little Bud is now healthy and back to his old tricks. We would like to thank everyone involved for saving this little guys life. That includes Trupanion. Brian Kilhams.

Insurer: Trupanion

By: Brian

Useful
February 13, 2013

Confusing Coverage

It seems every time I submit a claim, there's a reason something isn't covered. I might be better off to save the $40 a month into a savings account and then just pay the vet bills when they happen. Response and customer service are good, I appreciate that.

Insurer: Pets Best

By: Rip

Useful
February 13, 2013

Olivia's Operation

Olivia is one of three rescues who found her forever home with us. I was concerned for her after discovering a lump below one of her ears just before the holiday season. She was admitted for surgery in December and Trupanion reimbursed the covered costs by January. Although Olivia was covered for a number of years, this was the first time we put Trupanion to the test and we are very pleased with the outcome. The claim process was straight forward and supported every step of the way. Having the coverage gives us peace of mind that our little ones' health is looked after and the cost doesn't have to be the deciding factor for treatment. Trupanion's customer care provided seamless support with clear communications, follow up and follow through. I would definitely recommend their service!

Insurer: Trupanion

By: Sherry

Useful
February 13, 2013

Olivia's Operation

Olivia is one of three rescues who found her forever home with us. I was concerned for her after discovering a lump below one of her ears just before the holiday season. She was admitted for surgery in December and Trupanion reimbursed the covered costs by January. Although Olivia was covered for a number of years, this was the first time we put Trupanion to the test and we are very pleased with the outcome. The claim process was straight forward and supported every step of the way. Having the coverage gives us peace of mind that our little ones' health is looked after and the cost doesn't have to be the deciding factor for treatment. Trupanion's customer care provided seamless support with clear communications, follow up and follow through. I would definitely recommend their service!

Insurer: Trupanion Canada

By: Sherry

Useful
February 13, 2013

I Thank you

As a new pet parent, I am extremely thankful for the fact that I chose Healthy Paws as my puppy's insurance carrier. Unfortunately, my puppy, Hudson incurred a fall and ended up breaking 5 of his toes. I submitted the claims from the hospital and the vet and was pleased with the response time. I received a reimbursement check in the mail within a week that the claim was filed. I shutter to think about the out of pocket expenses that can surmount without decent insurance. I truly believe that I made a very good choice with Healthy Paws. I only wished that my medical insurance was as reliable

Insurer: Healthy Paws

By: Tricia

Useful
February 13, 2013

Fantastic Service!

I've had an Embrace policy for my cat Zinger for several years now, and have always had great service and prompt claims handling. I recently took Zinger to the vet for her annual checkup and shots, and received the Wellness claim reimbursement exactly one week after filing! This is truly the best service I have ever had from any type of insurance policy. Embrace sets the standard by which the others are judged.

Insurer: Embrace

By: John

Useful
February 13, 2013

Many Thanks!

I greatly appreciate the quick response of Healthy Paws. This was my first claim with Healthy Paws. They were timely in their responses and settled the claim within two weeks. I am most impressed. Thank you for your assistance and caring about my beloved Lab who has bounced back from her illness. - Karen T.

Insurer: Healthy Paws

By: Karen

Useful
February 12, 2013

fantastic

Quick and always courteous!

Insurer: Trupanion

By: Pamela

Useful
February 12, 2013

fantastic

Quick and always courteous!

Insurer: Trupanion Canada

By: Pamela

Useful
February 12, 2013

Life and bank account saver

Trupanion i was introduced to when I moved by our new vet clinic. They have been a godsend in how fast they process claims and what they cover. Now with their Express program you only pay what you owe at your vet now instead of waiting for the check to arrive and you paying everything out of pocket.

Insurer: Trupanion Canada

By: Glenn

Useful

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