154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 14, 2013

Buster Herrera

TruPanion was responsive and easy to work with! Overall a great experiance.

Insurer: Trupanion

By: Brandon

Useful
February 13, 2013

Extremely Happy with our coverage

I say our coverage as I have 2 dogs and a cat enrolled with Embrace. I have always been satisfied with the service, promptness of response, adequateness of claims payments, and followup. I have used other companies for prior pets and the service at Embrace quite outshines theirs

Insurer: Embrace

By: Ron

Useful
February 13, 2013

AWESOME CUSTOMER SERVICE!!!

Charlie is an amazing dog and I have had her insured since she was a puppy. She has always had a weak gastrointestinal tract and experienced many serious visits to the vet. Trupanion has always been there, very understanding and very speedy with their reimburstments. Now she is getting very stiff in her hind quarters and cannot jump up any more. Dr Prince has prescribed JD (joint diet) food and some tablets for the arthritis. This will be ongoing and I was so pleased when Trupanion accepted my claim for the food and medication. What a relief to know Trupanion was there to assist. I am a retired widow and this wonderful caring company has made it possible with helping to keep Charlie and I together a lot longer.

Insurer: Trupanion

By: Barbara

Useful
February 13, 2013

AWESOME CUSTOMER SERVICE!!!

Charlie is an amazing dog and I have had her insured since she was a puppy. She has always had a weak gastrointestinal tract and experienced many serious visits to the vet. Trupanion has always been there, very understanding and very speedy with their reimburstments. Now she is getting very stiff in her hind quarters and cannot jump up any more. Dr Prince has prescribed JD (joint diet) food and some tablets for the arthritis. This will be ongoing and I was so pleased when Trupanion accepted my claim for the food and medication. What a relief to know Trupanion was there to assist. I am a retired widow and this wonderful caring company has made it possible with helping to keep Charlie and I together a lot longer.

Insurer: Trupanion Canada

By: Barbara

Useful
February 13, 2013

Fantastic Service

Friends thought I was nuts to buy pet insurance, but working in the insurance industry I knew the value of having coverage. When my two-year old cat ate an unidentified object and needed emergency abdominal surgery I was extremely relieved that I had purchased pet insurance. Especially when I was given a quote of $3000-$4000 for the surgery. My cat recovered and once I had obtained all the claim materials I submitted them to Healthy Paws. Healthy Paws contacted me immediately to let me know that they had received the documentation, and within 12 hours they had informed me that my claim was being processed. I received my check 3 days later. Healthy Paws also followed up the following week to inquire about my cat, which I thought was a nice touch. The team at Healthy Paws could not have been more responsive. Ultimately, 72% of my cat's operation was covered, after the deductible and co-insurance. It could have been so much worse. Overall, my Healthy Paws experience was fantastic. I would definitely recommend them.

Insurer: Healthy Paws

By: Aisling

Useful
February 13, 2013

Excellent experience with Healthy Paws

Our Black Lab Mixed-Breed dog had a fatty growth on his neck that needed to be removed. After the surgery, we scanned in the documents and emailed them to Healthy Paws. We originally sent all of the claims and the medical history as a single document and this seemed to cause some problems. Once we scanned each claim as separate documents, the claims were quickly processed and paid. The company did an excellent job communicating with us and keeping us updated on the status of our claims. I would recommend this company to anyone that has a dog, especially one that is problem to health problems.

Insurer: Healthy Paws

By: Patrick

Useful
February 13, 2013

Foreign body ingestion surgery

Submitting the forms - easy. Communication - strong and kept us updated One concern - Trupanion questioned whether we had pet insurance with pet secure, that process took an extra 2 weeks to process that paperwork - a bit frustrating

Insurer: Trupanion

By: Meghann

Useful
February 13, 2013

Foreign body ingestion surgery

Submitting the forms - easy. Communication - strong and kept us updated One concern - Trupanion questioned whether we had pet insurance with pet secure, that process took an extra 2 weeks to process that paperwork - a bit frustrating

Insurer: Trupanion Canada

By: Meghann

Useful
February 13, 2013

Very efficent and fair pet insurance

Pets Best is always very quick to process our claims and is fair with the refunds. I highly recommend them to all my friends with animal companions.

Insurer: Pets Best

By: Stacy

Useful
February 13, 2013

Very fair, very fast

Our Little Bud had life threatening bladder stones. Our vet operated to save his life. We contacted Trupanion a few days later and we received a settlement in under 3 weeks. We could not be happier with their response.Little Bud is now healthy and back to his old tricks. We would like to thank everyone involved for saving this little guys life. That includes Trupanion. Brian Kilhams.

Insurer: Trupanion Canada

By: Brian

Useful

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