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Professional with a personal touch
Embrace is great so far. We have had it for about 2 years and they have really impressed us. I have contacted them multiple times on the phone and was surprised to talk to a real person each time; usually with no hold time. The employees seem to care and they listen to your concerns and issues. They are are very helpful in solving them with you. They are quick with their payments and there are really no surprises other than great service. I have already recommended them to multiple friends.
Insurer: Embrace
By: david
Service could not be better!
The vet faxed the claim form to TruPanion around 5 p.m. after BeBe's last visit. TruPanion acknowledged the claim the next morning and approved payment later in the day, 90% of approved charged (and most were approved) after any deductible.When I have talked with people in the office, they are helpful, courteous, and their love of animals shines through. Their office is, not surprisingly, pet friendly. I recommend TruPanion to everyone I meet who needs pet insurance--and in my opinion, if you have a pet, these days you need insurance.
Insurer: Trupanion
By: Eleanor
Service could not be better!
The vet faxed the claim form to TruPanion around 5 p.m. after BeBe's last visit. TruPanion acknowledged the claim the next morning and approved payment later in the day, 90% of approved charged (and most were approved) after any deductible.When I have talked with people in the office, they are helpful, courteous, and their love of animals shines through. Their office is, not surprisingly, pet friendly. I recommend TruPanion to everyone I meet who needs pet insurance--and in my opinion, if you have a pet, these days you need insurance.
Insurer: Trupanion Canada
By: Eleanor
Professional, personable, and superior service
When our baby was ill this past February with a vomiting, diarrhea and then bloody stool illness, we were very concerned for her. I had recently purchased Healthy Paws Insurance just as a precautionary measure (thinking I will probably never need to use it), but I was relieved that I had. Two days of testing and observation, quickly ran over #$2000.00, but Healthy Paws contacted me via e-mail immediately and took care of everything once the Vet's office sent over the records, and within a week we had reimbursement. The kind claims specialists contacted me daily to make sure everything was okay and this relieved us of the excessive financial worry of our dog's illness. Healty Paws was exceptional in every manner and I have highly recommended them to all of my friends who own pets. Thanks Healthy Paws.
Insurer: Healthy Paws
By: Christine
claim review is quickk and efficient
Submitted first claim under wellness and I must say I am very pleased with the quick response.
Insurer: Embrace
By: Michael
Daisy
Trumps ion was very professional and expedited my claim very quickly. Daisy is still recovering and it is hoped she will be 100% very soon.
Insurer: Trupanion
By: Marie
Daisy
Trumps ion was very professional and expedited my claim very quickly. Daisy is still recovering and it is hoped she will be 100% very soon.
Insurer: Trupanion Canada
By: Marie
Very happy with my dog's Embrace policy
My lab-x tore his ACL this past summer and had TPLO surgery. After surgery, he had some complications that sent us back to the vet several times and to the ER once. All claims were paid quickly and exactly as stated in the policy. Embrace reps are helpful and quick to answer any questions I have. I recommend Embrace to all of my friends with pets.
Insurer: Embrace
By: Cherie
I Love Trupanions Quick Service
My dog Lucy had to have surgery to remove many large stones from her bladder. I submitted the bills to Trupanion and received my re-imbursement quickly. I love having this insurance for my dog
Insurer: Trupanion
By: Pat
I Love Trupanions Quick Service
My dog Lucy had to have surgery to remove many large stones from her bladder. I submitted the bills to Trupanion and received my re-imbursement quickly. I love having this insurance for my dog
Insurer: Trupanion Canada
By: Pat