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Completely Satisfied Olde English Bulldog, "Howie"
I encourage all pet owners to insure their beloved pets. Howie became a client at three months of age. In the first few months of his little life, he was wonderful, beautiful fur, soft, unblemished belly and loved his dog food. As he was approaching his first birthday, he broke out with pimples and sores all over his belly. To make a long story short, Howie is allergic to chicken and turkey, his thyroid level is low and he has canine alopecia. I honestly don't know how I would have survived the financial aspects of testing and treating if not for ASPCA Pet Insurance. As Howie approaches his second birthday I can say that we have his issues under control. Thank you so much ASPCA Pet Insurance. It is a great investment.
Insurer: ASPCA
By: Jean
Peace of mind with this insurance
I decided to purchase pet insurance after Ivy, one of our tabby cats, ran up her favorite tree and slipped off, suffering a badly broken leg. The ER and vet bills were steep, but we paid up because Ivy is a member of our family. Since then Ivy has used up a couple more of her "lives" requiring ER visits and ongoing veterinary treatment. On each of those occasions, I submitted her bills to ASPCA and have been very satisfied with their response and reimbursement. I highly recommend this insurance for anyone who loves their pets and doesn't want to be faced with a tough decision about their care options in the event of accident or illness.
Insurer: ASPCA
By: Barbara
the most exceptional pet insuance company ever
I have had to file a few quite expensive claims nothing has ever been questioned other than are you making sure Katie (my dog)is getting the very best possible care that can be provided (1 ethalyene glycol toxification ) ( 2tpol left knee ) (3 tpol right knee ) this is an exceotion company with exceptional people
Insurer: Trupanion
By: Byron
the most exceptional pet insuance company ever
I have had to file a few quite expensive claims nothing has ever been questioned other than are you making sure Katie (my dog)is getting the very best possible care that can be provided (1 ethalyene glycol toxification ) ( 2tpol left knee ) (3 tpol right knee ) this is an exceotion company with exceptional people
Insurer: Trupanion Canada
By: Byron
One word - Yippee!
This was my first experience with Embrace. I was skeptical about how they would actually pay out on the claim. OMG! I submitted my "wellness" claim and a week later the entire claim was direct deposited into my account. Could not have been easier! Had the vet fax over the notes from visit, with a receipt - done! Customer service is wonderful! Yippee! So happy I went with Embrace - thank you!
Insurer: Embrace
By: Kim
Healthy Paws was definitely the right choice!
I researched practically every option before making the informed decision to join Healthy Paws. I never thought that within two years of joining that I would have to make a claim, but my Cairn Terrier, Maxine, needed costly surgery. Once I filed the claim, I received an immediate response from Healthy Paws and once Maxine's medical history was submitted, I received a check, again almost immediately. Contact from Healthy Paws was personal, caring and stress free. I know I made the right choice for Maxine by choosing Healthy Paws.
Insurer: Healthy Paws
By: Brian
excellent
Response time is quick and accurate
Insurer: Trupanion
By: barbara
excellent
Response time is quick and accurate
Insurer: Trupanion Canada
By: barbara
This company is a scam.
Our puppy has struggled with severe bouts of diarrhea on and off for several months. As such, we have needed to run several diagnostic tests, and considered an endoscopic procedure or a biopsy of his large intestine to find the root of the problem. However, these problems started well after the 2 week waiting period for our insurance to take effect. Unfortunately, during one of his routine vaccinations within this 2 week waiting period, our vet noted "occasional soft stool." Despite this note, no tests were run as it was not a matter of concern and a test had been done for parasites just a week prior, which had turned up negative. Embrace has not reimbursed us for ANY of our puppy's tests since his stomach problems began, stating that the "occasional soft stool" was a "pre-existing condition." Our vet was nice enough to write a letter explaining that his subsequent stomach problems were not related to the note about soft stool, however, our appeal was denied. Everyone I have dealt with at this company has been extremely unhelpful and unapologetic. They will go to great lengths to find a reason to deny a claim and I would highly recommend looking elsewhere when considering insurance for your pet.
Insurer: Embrace
By: Jordanna
Exactly as promised
After talking to a rep on the phone, I fully understood my options and which ones were going to meet my needs perfectly. The information and forms I needed were emailed to me right away. Submitting the claims were easy and so was getting reimbursed. There haven't been any hassles. My only feedback would be to let me know upfront that I needed to get the vet SOAP notes as part of that initial package so I knew to request it on my next visit to the vet.
Insurer: Embrace
By: Amt