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Thank GOD for pet insurance!
Hi Healthy Paws people! I'd love to write a review for your company, because I honestly feel your service and customer service is OUTSTANDING. My dog had bi lateral elbow surgery for elbow dysplasia. She is in her 4 week of recovery. With all the xrays, blood test surgery and follow up Dr. visit I would never have been able to afford to have her fixed if i didn't have a policy with Health Paws. I'm so greatful for the super quick turnaround for reimbursement as well. It is so simple to fax in the bill and with in a couple of days (usually the next day) you awknowldge that it you received it and that it is being processed. I have received emails from you checking on my dogs progress and just simply stating you are thinking about her and me as well. Thats more then i got from the vet office that did the surgery. I am a dog walker and have reccomended your service with complete confidence to many of my clients and anyone that i see with a puppy. I know for sure 2 people I have met in passing on a trail with puppies have signed up for Health Paws. They told me so and thanked me when i ran into them again. I love you service and you customer service is FANTASTIC.
Insurer: Healthy Paws
By: BIANCA
Thank God for Healthy Paws!
I have a 6-month old miniature pinscher named Lola. I knew having a dog of this breed meant extra care because of her tiny, fragile little legs. Back in January when she was 5 months I thought I better get ready for the unexpected and start looking for insurance for her. I researched for weeks online and felt that Healthy Paws was the best choice. Boy was I right! Easy to read and understand policies, amazing and affordable coverage, how could I go wrong? Well unfortunately literally a month after enrolling her, she had an accident in the backyard and fell off of a high ledge she jumped on, breaking her radius/ulna. I flipped out not knowing what was going to happen to my poor baby, taking her from an emergency vet to her regular vet, waiting to see what would happen with surgery. Healthy Paws was there for us all the way. They handled our claim in such an efficient manner. The claims staff is so quick and so caring, I got all of baby Lola's reimbursement checks back in less than 2 weeks. I was amazed, relieved and so happy. Kudos to the claim manager, Jen, for being so caring and taking time out of her busy schedule to check on the parents and the pup. =) 10 paws up for Healthy Paws!
Insurer: Healthy Paws
By: Angela
Great Coverage and Easy claims process
I was leary about purchasing pet insurance but after having an emergency with my boy over a weekend leaving me with a bill of over 1100.00 - I am now a believer....They handled the claim quickly and reimbursed me 90% of the expense minus my deductible. WTG Trupanion! You made a believer out of me!
Insurer: Trupanion
By: Lisa
Great Coverage and Easy claims process
I was leary about purchasing pet insurance but after having an emergency with my boy over a weekend leaving me with a bill of over 1100.00 - I am now a believer....They handled the claim quickly and reimbursed me 90% of the expense minus my deductible. WTG Trupanion! You made a believer out of me!
Insurer: Trupanion Canada
By: Lisa
grace
claims handled overnight. Friendly representatives.
Insurer: Trupanion
By: susan
grace
claims handled overnight. Friendly representatives.
Insurer: Trupanion Canada
By: susan
Disaster
The ASPCA health insurer has managed to pay only 11% of my dog's health costs over the five years of my policy. 11%! For example, they denied a claim for a set of xrays and an office visit when he injured his leg (partially torn ACL) because it was more than 180 days, and then denied the cost of his pain medication because the prescription was from a "prior policy period". Seriously, this insurer finds every possible way to reduce or deny claims. Why would you pay a premium to be reimbursed for only $146 out of $1291 in claims?
Insurer: ASPCA
By: Michael
Service is not hat it used to be
Claim emailed on 2/2 but not acknowledged until 2/11. Then had to wait 3 more weeks to get reimbursed. I received no email notice of benefits paid until I called and asked. You would not have gotten a 3 but the person who actually provided answers was very nice.
Insurer: Embrace
By: Michael
ASPCA Pet Insuranc has been a lifesaver
Since I am on a fixed income it has been imperative for me to be able to guarantee that my Cocker Spaniel, Pepper, has the medical care he needs. Since Pepper is eight and a half, he has developed age-related illnesses such as colitis and arthritis. Having ASPCA Pet Insurance has allowed me to provide the on-going medications Pepper needs to enjoy a good quality of life. All of my claims have been paid, according to my policy level, within a reasonable period of time.
Insurer: ASPCA
By: Eleanor
Very easy to submit claims. No hassle
While playing with another dog, she caught her paw in a wire fence at a park and broke 3 bones in left front foot. It took a long time to heal. There were several visits to the Vet.Not very happy with the Vet but the insurance had no questions on any of our claims.
Insurer: ASPCA
By: Kathleen