154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 01, 2013

Healthy Paws has been fabulous!

I adopted a 6-month puppy August, 2012. After spending quite a bit of money sugically to fix a pre-existing broken foot condition, I decided to get pet insurance for my little boy. I scrutinized every pet health care plan available and decided upon Healthy Paws due to their overall coverage of medical issues and excellent pricing. My little boy recently needed surgery to remove growths in his mouth. Healthy Paws approved the claim within two days, and I received a reimbursement check exactly one week after his surgery. In addition, Healthy Paws sent follow-up e-mails checking on his condition. This is an exceptional company and I'm so glad I settled on Healthy Paws. I've recommended them to many others.

Insurer: Healthy Paws

By: Nancy

Useful
April 30, 2013

Re: Great & Caring Service from Healthy Paws

I did my research and after year decided on Healthy Paws. I have two babies, Bunny & Twinkie, both Shih-tzu's and they are very precious to my husband & I. Bunny got 3 foxtails in her ear and was in terrible pain. Took her to emergency and a follow-up with our own vet the following day and in less than 2 weeks received a reimbursement check from Healthy Paws. They also sent me an email asking if I needed anything else and asked how Bunny was doing. They actually care about their customers pets. I haved already told several people about their service and caring attitude. I hope to not have to file another claim but if I do I know that they will be prompt in their response.

Insurer: Healthy Paws

By: Donna

Useful
April 29, 2013

Healthy Paws Pet Insurance - amazing, caring

This was the first time I ever acquired pet insurance and am so glad I did. We have had many pets in the past and didn't have insurance for them and it would have been a great benefit in all of their lives. I didn't have any recommendations from anyone so I did a little research and saw favorable comments for Healthy Paws. They go beyond what a typical insurance co does. They are actually really concerned for our pets and customer services is excellent and claims processing is too. I was shocked just how quick the claims were processed! Our precious dog, Rusha, had been pretty healthy for almost 7 years and this disease seemed to come out of nowhere and if it weren't for Healthy Paws, we might have lost him. He is a big part of our family and Healthy Paws appreciates that and cares. We are very thankful we had Healthy Paws Pet insurance.

Insurer: Healthy Paws

By: T

Useful
April 25, 2013

Healthy Paws is GREAT!

I have had several different pet insurance companies over the years. Every time I filed a claim - it would be denied for some reason or another. I just filed my first claim with Healthy Paws. It was reviewed QUICKLY, I received a personal phone call explaining everything to me - what was going to be covered, what/reason for something being denied. I CAN CERTAINLY LIVE WITH THAT KIND OF CUSTOMER SERVICE. I am considering adding my 10 year old pet for additional coverage! Thank you

Insurer: Healthy Paws

By: Mary

Useful
April 24, 2013

Healthy Paws has a Very Caring Attitude

I sent in a claim to Healthy Paws the day after my dog was bitten by another dog in the dog park and needed surgery for a large neck wound. They responded the next day to tell me my claim was being reviewed and the next email I got was their settlement amount. I had a check before the end of the week. Jen even emailed again to ask how my Sierra was doing.I recommend Healthy Paws to everyone of my friends in the dog park.

Insurer: Healthy Paws

By: Joanne

Useful
April 24, 2013

Healthy Paws Rocks ! ! !

We are huge fans of Healthy Paws, and have sent a number of dog owner friends their way - and now they love Healthy Paws too :) Healthy Paws has GREAT coverage, reasonable premiums, perfect communications, very responsive,and no hassles claims process. They give us a tremendous peace-of-mind knowing our little guy Chewie will get the best possible care without worrying about the vet bill.

Insurer: Healthy Paws

By: Keith

Useful
April 23, 2013

Best.Idea.Ever

Purchasing pet insurance was the best idea I ever had, and I couldn't be happier with my choice of provider. I spent a lot of time reviewing different companies and reading reviews, and it was ultimately reviews like this that made me choose Healthy Paws. I wanted a company that could help me manage my crazy puppy. And I found one! I've filed a few claims since starting my plan less than a year ago, and I've been satisfied with the way each one was handled. First, I want to say that I did appreciate their pre-existing check. All I did was send all of my medical records in that my dog had incurred and they promptly responded telling me what was and was not considered preexisting. Maybe I should preface all of this by saying that my dog manages to get into things and do things more than any other dog. Loves eating things he shouldn't and playing places he shouldn't. He had parvo when I first got him, so obviously if he got it again that wouldn't be covered, and he had it before I purchased pet insurance. He also was prone to eye infections and so that was considered preexisting as well. Other than that he was cleared. My first two claims were simple ear infections, and as promised they reimbursed me for my level of reimbursement except for the exam fee, received a check within a week. The second claim was more of an emergency. There were a few symptoms that bothered me and I ended up having to take him into the urgent care after hours on the weekend. He ended up hav

Insurer: Healthy Paws

By: Krista

Useful
April 22, 2013

failure to disclose clearly deductible

Company denied claims because they applied to each of them an individual deductible ...since one was for an intestinal infection and the other for a conjunctivitis...it meant that I was made to pay again and again for each condition and only a chronic one would qualify for reimbursement,,,

Insurer: Pets Best

By: Esther

Useful
April 22, 2013

Excellent Service

Fast, accurate and worth every penny. New to the pet insurance and Embrace had the best reviews and was so well received. It might seam expensive and not worth it. Just like car insurance, when you need it it helps and is better to have it. I was treated with great respect and they also offered Military discount. The first claims were fast and accurate. I highly recommend You get pet insurance.

Insurer: Embrace

By: Jade

Useful
April 22, 2013

Healthy Paws' Service Bowled Me Over

When I adopted Daisy (my sweet 10 pound Shih Tzu/Maltese mix) a year ago, I asked all my friends what pet insurance they recommended. No one liked the insurance carriers they had for their dogs. So I did my own research and was drawn to Healthy Paws as a company founded by pet lovers who wanted to do things a better way. And the simplicity of the plan coverage and language was irresistable. Because Daisy is young (now just 2yrs) and healthy, I was looking for protection against any big events ahead. This past year she had a series of eye injuries (corneal ulcers)and we finally learned that both eyes had many tiny wayward lashes growing inside the eyelid rims, irritating her eyes so much that she pawed them or rubbed her face along furniture, increasing the injury. The cryo laser surgery required a general anesthetic and was a nerve wracking proposition, but Daisy came through it really well and we are hoping this is a permanent fix. The claim I filed (via email) for an ER visit and the surgery that followed was quite large and I wasn't sure what the reimbursement would be. Healthy Paws astonished and thrilled me with the next day claim processing response and notice of very substantial reimbursement check en route. As this was my first experience with pet insurance, I could only wish my own healthcare insurance was half this good: the speed, service, professionalism and coverage made this such a positive experience.

Insurer: Healthy Paws

By: Cathy

Useful

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