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Excellent Customer Service
We were very satisfied with the way our claim was handled by Trupanion.
Insurer: Trupanion
By: Victoria
Excellent Customer Service
We were very satisfied with the way our claim was handled by Trupanion.
Insurer: Trupanion Canada
By: Victoria
They rock!
After being a pet owner for quite some time, I finally decided to protect my furry children with pet insurance. Boy am I happy I made that decision! Knowing I had just adopted a breed that was prone to knee issues, we decided to go with Healthy Paws Pet Insurance (HPPI). And while we were covering one dog, why not the other (even though we thought we'd never need it for our other one). Just a few short months after getting coverage our Am. Bulldog had to have cruciate ligament surgery. Having HPPI was a life saver - not only did it bring us TREMENDOUS financial relief, but I wasn't stressed to the max trying to figure out how to pay for this huge vet bill. And low and behold, my other dog decided to eat a bottle of his furry brother's pain meds - and we were back to the emergency room in less than a week with another very large vet bill. They were both covered and the process to get the reimbursement was incredibly fast and easy! To top it off, I received a personalized message from the staff to check in and see how my babies were doing (talk about great customer service!). I can't say enough kind words about thsi company. It's one of the best decisions I've made as a pet owner and will be a HPPI customer for life! Highly recommend thier services to any pet owner - because you never know when you'll need some extra financial support!
Insurer: Healthy Paws
By: Stephanie
Excellent Service
Rex went in for surgery and Trupanion was there from start to finish . they were friends when we neede them
Insurer: Trupanion
By: Bruce
Excellent Service
Rex went in for surgery and Trupanion was there from start to finish . they were friends when we neede them
Insurer: Trupanion Canada
By: Bruce
Excellent!
Trupanion promptly and accurately processed my claim. The process was simple and they paid 90% after my deductible. With close to $3k in veterinary expenses this insurance has already paid for itself over and over again!
Insurer: Trupanion
By: Janet
Excellent!
Trupanion promptly and accurately processed my claim. The process was simple and they paid 90% after my deductible. With close to $3k in veterinary expenses this insurance has already paid for itself over and over again!
Insurer: Trupanion Canada
By: Janet
Trupanion should be called Excusepanion
We have been with Trupanion for the last two years with our three dogs which has been costing us 325.00 a month. We have had 7-8 problems with the dogs since being with Trupanion and they have wesseled out of every claim possible with every excuse in the book. The latest one is a claim pre approval was for a cruciate tear. Their excuse is they don't cover it because it happened in the other leg. We all know insurance is just another name for scam artist, but at least with car insurance they take the deductable, pay the claim and raise rates, not supply expensive rates, claim 90% paid on all claims and then come up with every excuse and disclaimer possible to get out of paying. I would not recommend this company to anyone unless you have money to waste.
Insurer: Trupanion Canada
By: Doug
Fast, friendly, and affordable
We weren't sure what to expect from a pet insurance company since we had never even heard of pet insurance before we got Healthy Paws. After being insured for a almost a year now I have to say that we will always have all of our pets insured through Healthy Paws. There is no worse feeling than having to take cost into account when trying to decide the best medical course of action for your pet. Being able to tell the vet, "do whatever is best for the dog," without worrying about the money is a wonderful feeling. We pay around $35 dollars for each of our three dogs. Whether the we end up saving money in the long run or paying slightly more, I'm not sure. But we can easily make room in our budget for $100 dollars a month. Taking a 15 thousand dollar hit at one time from a vet bill, which we expect to happen at least once, would be detrimental to our finances. I cannot say enough good things about this company. They process claims within a day usually and we get the check within 2-3 days. We get emails from Healthy Paws asking about our boys after they have been sick. Do yourself a favor, if you know that you would pay any amount to save your dog, get the insurance.
Insurer: Healthy Paws
By: Kevin
Amazing
My experience with Embrace has been SUPERIOR. They are the BEST provider for my sweet pups. They pay promptly, the claim processing is efficient, the customer service is outstanding. They have been outstanding processing multiple claims for my pup who suffers with severe hip dysplasia. I cannot stress enough how FABULOUS Embrace has been and I sleep much better knowing my guys are covered WITHOUT gimmicks with Embrace.
Insurer: Embrace
By: Mom