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Quick, easy, awesome
Love Trupanion. They're so easy to deal with. No runaround,quick reimbursement. Highest recommendation!
Insurer: Trupanion
By: sherry
Quick, easy, awesome
Love Trupanion. They're so easy to deal with. No runaround,quick reimbursement. Highest recommendation!
Insurer: Trupanion Canada
By: sherry
Makes the difference between pursuing medical care
Dogs, especially puppies love to chew. Unfortunately, it doesn’t matter what it is. Two weeks ago I came home to find my $10 sunglasses on the floor. All that remained of the sunglasses was the wire eye frame and a ¼ of one side. Everything else was gone. After franticly searching the house looking for any of the missing parts I came to the conclusion that the parts (glass and all) were inside one of my two dogs. So, off to the vet we went. Both my Weimaraner (Emma) and Schnauzer-terrier mix (Molly) were x-rayed. I was surprised to find that it was Molly, and not the Weimaraner that had eaten the glasses. Some parts passed naturally (to include some small glass shards); however, some of the metal bits wouldn’t leave her stomach. After 48 hours of watching and x-raying Molly to see if the metal bits were moving through the body, it was determined that they were not moving. So it was decided to attempt to retrieve the metal and glass bits endoscopically. The vet informed me that some pet insurance companies do not cover "accidental" ingestions. That made me a bit nervous. When I called Healthy Paws to let them know what happened and to see if I was covered, the Healthy Paws representative asked “Is Molly doing Okay now?” I really got the sense that first and foremost; she was genuinely interested in how Molly was feeling. When I asked if I was covered she said "Absolutely". The endoscope couldn’t retrieve the 75+ glass bits, screws and small metal parts.
Insurer: Healthy Paws
By: Brent
Always quick and easy to resolve claims!
Love the Wellness part of the policy :) With a lab you never know what they will get into so it's a relief to know Elly May is covered!
Insurer: Embrace
By: Melinda
Very happy with insurance
Our dog, Bailey, was vomiting and hardly eating anything. The vet performed many tests, did xrays and untrasounds, then finally exploratory surgery. It was determined that Bailey has Inflammatory Bowel Disease; she's fine now as long as we feed her the most expensive dog food in the store! Anyway, this was a very expensive experience and our claim was for over $3000. The representatives on the phone were knowledgeable and helpful. Our claim was received and processed promptly without any complications. Overall, it was a very easy, professional process and we are very happy with this insurance.
Insurer: ASPCA
By: Libby
Another great experience
We submitted two claims. One through fax from the vets office and the other through the mail. They are very quick, you just need to make sure you show you paid. The one time there was an issue they contacted me immediately and told me what I needed to do. They now are familiar with our issue so there are no issues.
Insurer: Pets Best
By: Jim
Reliable
We received our Alaskan malamute puppy, River, on 09/29/12. We fell in love with him immediately and considered him part of the family from day one. We were a bit skeptical about signing him up for pet health insurance; however, we started to look into it and decided to enroll him in Healthy Paws. Several months after he was enrolled, River ended up getting sick. He was lethargic and wasn’t able to keep his food down, so we took him to the vet. We had to schedule two separate visits, which included exams, x-rays, an action plan, and monitoring his progress. We followed the direction of the vet and River made a full recovery. I worked with the vet’s office to process our claim with Healthy Paws Ins. and was so pleased with how fast it was processed. Healthy Paws definitely exceeded my expectations. I have already referred Healthy Paws Pet Ins. to two separate friends (both who have added new puppies into their family). I will continue to pass on my positive experience with Healthy Paws and recommend them to other proud pet owners as a reliable pet insurance company.
Insurer: Healthy Paws
By: Melissa
Pleased with prompt service
I'm very happy with Embrace. I submit my claims to them and I hear back about my refund within two weeks. I like that they do direct deposit right into my account. They have been great with my two english bulldog puppies. They have great service and always keep in touch and make sure that I received my refund (I do not have to be checking up on them ever).
Insurer: Embrace
By: Anna
Absolutely FANTASTIC!!
I really cannot say enough about Embrace Pet Insurance. I LOVE the coverage options, the people are fantastic and my claims were processed very quickly - direct deposited into my account about 3 days after claim submission. I actually have two dogs - although I can't indicate that on this feedback form :) - and both have had claims submitted. My Standard Poodle, for routine care, and my Lab for the claims described in this review. We actually submitted 3 separate claims on the issues indicated and they were paid without any delay. Even better, we have experienced NO premium increase as a result of utilizing the policies. VERY, VERY happy with this company. If you're shopping around, I would highly recommend Embrace - as I have to about 10 of my friends and family members. They have taken my up on the recommendation and, happily, ALL have had experiences similar to mine.
Insurer: Embrace
By: Kelly
Healthy Paws is my dogs best friend!
I enrolled my Labrador Enzo with Healthy Paws and have been so impressed with the policy. The Customer Service is exceptional. I submit my claims via fax and have received confirmation within 1 hour and typically an Explanation of Benefits and Payment Summary within a few hours. Because of Healthy Paws I have an added sense of security knowing that I can provide Enzo with the highest level of Veterinary care. I am a dog professional and I refer Healthy Paws to all my clients.
Insurer: Healthy Paws
By: Michelle