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Good service
I was pleased to get something back from my vet visit because my cat fell from 8 feet and hurt her back. I was paid back for everything but the X-ray. The insurance company said the xray was not needed but, as a pet lover, I wanted to know that she only had a slipped disc and not a broken back. Still, this is the only time she has had an accident in 11 years and it was nice getting some of the vet bill paid.
Insurer: ASPCA
By: Diane
Simply the best!!
Our 8 month old Lab suffered a broken leg. After having our puppy go through multiple X-rays, ER visit, vet visits, and surgery, he is now back to normal. Working with Healthy Paws was an amazing experience. They were able to process the claim in less than a week, we were able to communicate with them via email and phone without an issue. Very quicl with the response, professional and caring. We felt like Healthy Paws really cares for the well being of our puppy. Healthy Paws is simply the best!
Insurer: Healthy Paws
By: Cristhian
Healthy Paws has awesome service.
As we all know our furry companions mean the world to us and when they are ill we worry & rush them to the doctor just as we would a human baby. My Little female weim puppy seemed to be urinating way too much. I immediately went online to do research. The symptoms that she demonstrated indicated that she could possibly have a UTI & if not taken care of could lead to other problems. It was a Nat'l holiday but I did not care I could not take a chance so I rushed her to the Vet. The end result was she did not have a UTI infection thank heaven. Healthy Paws processed my claim immediately and I received my payment within days. I was totally impressed with their customer service and the expedience of my claim. I will pass their name on to others that have puppies. By the way, most importantly I will pass their name on to my breeder as well as mention it on the breeders Facebook Page. Rates are reasonable. Talk about a protective mother; that is certainly how I would descibe myself. Thanks, Healthy Paws
Insurer: Healthy Paws
By: Toni
Smooth Claim Process
I recently submitted a claim in to ASPCA and it was as simple as submitting my papers, tracking my claim online and receiving a check in the mail all in less than a month. Great service, smooth process!
Insurer: ASPCA
By: Louise
Paid thousands $$ in claims
Love Pets Best. I can be assured that they have my pet's best interest at heart!! I have two greyhounds and a cat and I don't know what I would have done without Pets Best. Now I do not have to choose between my pets health or the cost I can afford for treatment.
Insurer: Pets Best
By: Donna
Reasonable and low hassle
Rates are not too high and I benefit from the multi-pet discount. But, a bit frustrating that only "reasonable" veterinary charges are covered since "reasonable" and "New York City veterinarian" charges are contradictory terms... For example, if any major surgery were ever required I'd be lucky to get 25% reimbursed (given the $3,500 lifetime cap).But, for minor illnesses, 80% coverage for approximately 80% of the bill still helps. The premiums should pay for themselves and slightly more in the event of any significant treatment, though I would be thrilled to lose money on this deal forever rather than have to test out that assumption.
Insurer: ASPCA
By: Jonathan
Compassionate Healthcare
After losing a cat to a long and expensive illness, when I adopted again I shopped for pet health insurance. Healthy Paws rated A+ from BBB,but what made my decsion was the reviews from pet owner like myself that raved about the compassion they recieved from the Customer Care service. I have experienced this myself and when your pet is so sick it is comforting to know that they truely care.I recieved e-mails and phone calls expressing their concern and sending hugs.I don't get that from my own insurance company. Do you?
Insurer: Healthy Paws
By: Judi
Wellness Claim
Very fast and easy. I mailed the claim, received an email that they had my claim and received another email with my reimbursement info telling me the check was in the mail.
Insurer: Embrace
By: Gina
Excellent
My experience with Pets Best was excellent. I received my reimbursement quickly and without any problems. I highly recommend them to my friends and family.
Insurer: Pets Best
By: Cynthia
Pets Best gives us peace of mind.
So far I've been nothing but satified with Pets Best! The process of filing a claim is simple and whenever I call the staff is very helpful! We adopted Wilbur almost two years ago from Angel City Pit Bulls. We want him to live a long happy and healthy life. Having Pets Best Ins gives us the peace of mind of being able to provide him with the best medical care coverage!
Insurer: Pets Best
By: Sandy