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Excellent customer service and fast payment.
When looking for pet insurance I decided to choose Trupanion because they were recommended by friends. It was an excellent choice. My Rottweiler Gus ruptured his ACL and Trupanion has been excellent to work with. They covered the expenses they said they would. Glad I selected them.
Insurer: Trupanion
By: Denise
Excellent customer service and fast payment.
When looking for pet insurance I decided to choose Trupanion because they were recommended by friends. It was an excellent choice. My Rottweiler Gus ruptured his ACL and Trupanion has been excellent to work with. They covered the expenses they said they would. Glad I selected them.
Insurer: Trupanion Canada
By: Denise
great customer service and speedy claim processing
My husband and I recently needed to file a claim for our dog, Leo, after he had a strange bout of acute vomiting and diarrhea. I had forgotten that I had a policy out for Leo with Healthy Paws Pet Insurance and am so glad that I did! Their policy options are amazing. I appreciate the ability to choose to have 90% reimbursed with a relatively low deductible for a reasonable monthly payment. I still feel a bit silly paying for pet insurance but currently my husband and I are not financially able to handle a major veterinary bill for things like this recent issue and the monthly premium is much more manageable. Their claims management team worked quickly with us to process the claim. It's been less than a week since we received the final claim statement, so still waiting on the check but we expect to receive it in the next few days. The best part of this most recent experience is that I realized another past vet visit was covered and I was able to submit that claim as well!
Insurer: Healthy Paws
By: Caitlin
prompt and fair
Embrace is a terrific company. No hassles. Good communication. Paid promptly.
Insurer: Embrace
By: Stephanie
Wellness Claims
Thankfully, I've never had to submit an injury or illness claim, so I can't speak for that, but Embrace is very quick about processing wellness claims!
Insurer: Embrace
By: Kay
Compastionate; doesn't seem like a big company!
Outstanding service. They cover so many things and really saved me the agony of having to pay for something that I can't really afford right now. Healthy Paws is one of the best decisions I have ever made! They seem like a small company with their unparalleled efficientcy and compassion. I hope they never change!
Insurer: Healthy Paws
By: Meghan
Peace of mind knowing it's there when I need it
We all know how expensive medical bills can be if we don't carry insurance. I've never had pet insurance before but always knew it is something every pet owner should'nt be without. After having to go to the Vet a few times and paying the enormous bill, I figured it was time to look into this. Due to the age of my Boston Terrier (12), ASPCA was the only provider that had reasonable rates. As a matter of fact, other providers wouldn't even accept her because of her age even though she has never had any serious illness or accident. However, now that she is getting up there in age, I fugure something serious will eventually happen. About 4 months after I got the insurance she had a shoulder injury, The claim process was very simple and quick. Even though I carry the higest coverage with the highest deductible, that one visit took care of that deductible. Now, if she has to be seen again this year, I have "peace of mind knowing it's there when I need it" and, 90% of any furture bill will be covered.
Insurer: ASPCA
By: Carol
Comforting
Our Beagle suddenly showed signs of having trouble walking and was yelping with pain. It was quickly discovered he needed an spinal tap, an MRI and possibly surgery. It was never a question in our minds if we would move forward with these tests to help him, but hearing the dollar amounts add up was scary. Though we put our faith in knowing that when we enrolled him in Embrace Pet Insurance they would be their to help us! When it was all said and down we learned our precious animal had meningitis and a ruptured disc. Though thanks to Embrace, today he is healthy full of energy again and we are not sitting here with extreme credit card bills! It was amazing at how quickly and responsive Embrace was in helping us through this time!
Insurer: Embrace
By: Megan
Very good Pet Insurance
This is not the first pet that I have insured through embrace. My last dog was also a labrador retirever. My last dog ultimately lost hois 18 month battle with lymphoma. During that time I never had any problems with embrace. They covered everything thaat i had expected them to and they processed my claims very efficiently. The only negative comment that I have is a minor one. When I filed my last claim a few weeks ago my options were to snail mail the claim form and receipt or fax it. I faxed it. The claim went through just fine. There werent any issues. But, I always get a little uncomfortable sending a fax. I wonder if it actually got there. I wonder if it got to the correct person. They used to receive claims via email. I am not sure why they do not do so now. But that s a very minor concern. I highly reccommend Embrace Insurance
Insurer: Embrace
By: George
Insurance
Look, Embrace is an insurance company, a business. The number one priority of any business is to earn a profit. Embrace is no different.Embrace has excellent communication about the status of the claim. They can, however, require a great deal of paperwork on the first illness/accident claim. The process is a little slow and the reimbursement is, well, like I said: Their first priority is to turn a profit. You can read between the lines. Do your homework. It's insurance for pets and is optional. No one is forcing you to purchase insurance for your pet.
Insurer: Embrace
By: Bill