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Amazing!
We've had pet insurance since we got our dog nearly 9years ago. Trupanion has always been fast and able to help us take care of our Dodger with most of the medical bills he has acquired over the years. Truely happy and would recommend this to anyone!
Insurer: Trupanion
By: Beverley
Such exceptional and personalized service!
Process was a breeze! My claim was resolved in a DAY!! Literally!! Got my reimbursement super fast. This however was not the most surprising thing. What really got to me was a few days later getting an e-mail from a real person asking be about the health of my buddy sending hugs and get well wishes. DEFINITELY MAKES YOU FEEL HUMAN !!!!!
Insurer: Healthy Paws
By: Sebastian
Happy with Trupanion
My vet referred me to Trupanion and I have been happy with them. I have had the policy for 3 years, and they are always helpful when you contact them and are quick to pay the bills. I have referred several friends and they have no complaints either.When I have another pet I will surely be contacting Trupanion.
Insurer: Trupanion
By: A.C.
Happy with Trupanion
My vet referred me to Trupanion and I have been happy with them. I have had the policy for 3 years, and they are always helpful when you contact them and are quick to pay the bills. I have referred several friends and they have no complaints either.When I have another pet I will surely be contacting Trupanion.
Insurer: Trupanion Canada
By: A.C.
Worsed insuare ASPCA
the worse insurance ever !!!!! i did an operation for my dog it was about 6000$ when i called ASPCA to find out whats going on with my check they sad "Oh but your insurance plan was changed" So they did not gave me even a penny !!!!!!! How is it possible !!!!!!!!!!! how can they change insurance policy without letting me know!!! ASPCA - NEVER AGAIN!!!!!!
Insurer: ASPCA
By: Mark
Best customer service. Covered Addison's Disease
Saffy had been having a recurring digestive issue for a couple of years and no one could figure out what was wrong. Finally they realized it was Addison's Disease which is totally treatable! It took $1500 to figure it out and I was stressed about money! Brad at Pets Best was amazing. There was miscommunication between my vet and Pets Best receiving the correct invoice that they needed. Brad got into direct contact with my vet and solved the problem. I had my money back within two days of the problem being solved! It was amazing. I love Pets Best and Brad!
Insurer: Pets Best
By: Karri
ASPCA - very disapointed
ASPCA = Horrible insurance! I had to keep this insurance for a few years since my dog developed skin issues after i enrolled him. ASPCA tells you that they pay 80% but forget to mention that is 80% of their pre-calculated costs. For example: I was charged with $60 a vet visit - they are paying you 80% our of $40 only. Another example would be a CBC (blood work) test that costs %191.00 they pay back 80% out of $136.35 (their limit). Luckily since my dog was getting older I decided to get a secondary and tertiary insurance – PetPlan and Trupanion. Let’s not even talk about exclusions code – everything is excluded!!! 3 weeks ago they paid me $20 out of $60 for Baytril and after getting a refill 2 weeks later when they decided that now it was for a different condition and they denied it – REALLY???? You try calling them and talk with them rationally - all what they can tell you is reading from a piece of paper “you exceeded you limit for this condition”. In May we discovered a tumor in my doggy’s spleen. We had the surgery and started him on alternative medicine treatments as homeopathic, holistic and o-zone therapy to not let the cancer come back. I AM SO GRATEFUL I got PetPlan!!! They cover 90% of the actual VET BILL as well as homeopathic, holistic, EVERYTHING!!! It is amazing to see that I am getting my money back. It may take them a bit longer than ASPCA to complete the claims but hey I rather wait an additional week and get my money back. I cannot say much about Trupani
Insurer: ASPCA
By: Kyty
So Thankful for Healthy Paws Insurance
We have two dogs under Healthy Paws Insurance. One a goldendoodle now 2yrs and and older cockapoo now 9 yrs old. Both have had issues that required extra care and knowing we had pet insurance that works as well as Healthy Paws was a blessing. Response has been fast and efficient and I truly feel they care about their customers and the pets they cover. I would hightly recommend and have recommended them to anyone seeking pet insurance.
Insurer: Healthy Paws
By: Sally
Very personable service.
I am impressed by their claim handling and follow ups. When I submitted claims, they email the status regularly. The emails allow for a reply. I am impressed that Laura Bennett, the co-founder does a follow up and also allows replies. Overall, I feel the company really cares about me and my pup. The "ask a vet service" is wonderful and very responsive. I'm glad I went with Embrace.
Insurer: Embrace
By: Debbie
Excellent service
We have had our little love Teddy for about a year now, Unfortunaly he seems to have quite a weak immune system & we have been to the vet with him more than we would like. Each time Health Paws has processed our claim within 24 hours & this last time our dedcutible was met. We recieved our reimbursement check within a week. This is outstanding service & I recommend Healthy Paws to every pet-parent I know. I am so glad I insured this wonderful member of our family.
Insurer: Healthy Paws
By: Susan