223,999+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,999 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
223,999 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,970 reviews
11,371 reviews
5,909 reviews
55,033 reviews
15,328 reviews
Category with most reviews
This chart shows the distribution of review categories.
Consistency & great company.
Consistency & great company.
Insurer: Spot
By: Toni Allen
Peace of mind
They process claims quickly. The insurance gives me peace of mind that I will be able to take care of my dog if she gets sick or has an accident.
Insurer: MetLife
By: customer
I called and asked about the deducible
I called and asked about the deducible, if it was yearly or per occurrence. I was told it is once a year. I told the representative I noticed the deducible was taken out of my 2nd ER visit. When looking over my account it was noticed the date for the first visit the numbers were transposed. Customer service corrected the issue and was refunded the deductible back.
Insurer: Spot
By: Ann Galica
Quality Pet Insurance
We have used MetLife insurance for both of our dogs and have had a good experience with them. They review and reimburse for claims, and respond to appeals, promptly and have a very user-friendly website.
Insurer: MetLife
By: customer
So easy and fast payment
Once you get used to it, the claim process is very simple and easy. Payment is very fast. Excellent experience.
Insurer: Embrace
By: 関口雄介
Good experience
Good experience, easy to use website and responsive with the claims.
Insurer: Spot
By: AT
Easy to submit claim
Easy to submit claim. Very fast turnaround on decision and payment
Insurer: Spot
By: Laurence Crink
Easy and straightforward process to…
Easy and straightforward process to submit claims with documentation. Fast processing and reimbursement. A+
Insurer: Spot
By: Chad-MN
Denial of eligible claims
There have been instances where eligible claims were denied and it was only because I called to query that I was told it was being “reviewed” by a machine, I assume AI. Because I called the claim was reviewed by an actual person and approved. It also takes several days sometimes 3 weeks before a claim is addressed. Neither of these occurrences is acceptable.
Insurer: MetLife
By: Karen