215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Pet Insurance representatives…
MetLife Pet Insurance representatives in my experience are helpful and try to resolve any issues in a timely manner. I have found them easy to work with.
Insurer: MetLife
By: LESLIE OLIVER
Very satisfied customer…
Recently my dog has developed serious eye problems and after 11 yrs. I now have to file claims for my dog's urgent care and treatment. I easily met my deductible and every claim I ‘ve made so far has been processed rapidly with notifications of their acceptance and eventual success. The reimbursement is swift and hassle free. Your customer service answered my questions and so far I’m really pleased with your excellent service. I would readily recommend your service to any pet owner. Thank you for being so professional and supportive during my dog’s illness.
Insurer: Spot
By: Elizabeth Asher
Website is user-friendly.
Website is user/friendly. Ease in claims submission.
Insurer: MetLife
By: Marilyn Luque
Always prompt
Always prompt, accurate with an outstanding customer service!
Insurer: Trupanion
By: Olesya
All was fine except for diagnoses
All was fine except for diagnoses. Tooth infection leading to poison surging through Bailey's body over the medium term is serious. It is not wellness or cleaning procedure. Yet you offer no diagnoses for this. Only dental diagnoses would be more considered under wellness coverage which this is not.
Insurer: Embrace
By: Jenny Jones
I had a pet emergency and unfortunately…
I had a pet emergency and unfortunately lost my boy. Metlife covered his cremation and sent a nice card to our family. Reimbursement for the hefty costs were timely and the staff are incredibly kind.
Insurer: MetLife
By: Rene Kreitlow
Amount of time to settle my claim
I didn't like how long it took for my claim to be settled. I did like that once it was settled I received reimbursement quickly. I did chat with a representative as well and they were helpful.
Insurer: MetLife
By: Lynne
Just Great
Just Great! I was undecided if a pet insurance was worth it, but it has been the best experience! Easy to do claims and quick turnaround!
Insurer: MetLife
By: Carmen