220,795+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Payment was handled quickly and customer service is wonderful
I submitted my Pearl's claim and it was reviewed and paid quickly. When I've had to speak to customer service everyone was very pleasant and helpful. I mostly dealt with Arnel who helped straighten out an issue that I was dealing with for a couple of months.
Insurer: MetLife
By: Gloria Lange
The claims are settled super fast.
The claims are settled super fast.
Insurer: Spot
By: Julie Nelson
Always easy to use and processing times…
Always easy to use and processing times are quick. Customer service is always willing to help.
Insurer: MetLife
By: customer
Quick Claims Process and Fast Reimbursement
Quick claims process; no issues; fast reimbursement. Helpful text updates.
Insurer: Fetch
By: Morgan
Efficient and Friendly
Josh solved my issue with the system in a very quick and friendly manner. Happy to be using Fetch again with our third cat.
Insurer: Fetch
By: Sherry Jiang
Prompt claims processing
Prompt claims processing. I really appreciate the turnaround time of the entire claim process.
Insurer: Pumpkin
By: Bob Wells
As soon as I filed my first claim my…
As soon as I filed my first claim my premium went up by 33%. This is after a deductible and only an 80% reimbursement.
Insurer: Spot
By: CF
I enrolled my dog in embrace when she…
I enrolled my dog in embrace when she was 1 year old. Premium was high but after considering it for awhile I signed up for $58.06 /mo. Two years and no submitted claims it is increased to $69.05. When I spoke to customer service they said rates are adjusted every year! What would the cost be when my dog gets older? Certainly unaffordable. No mention of yearly adjustment when I enrolled or I never would’ve. So I just wasted $1300 thinking I secured premiums on well dog that would remain during the life of my dog. Sorry embrace it is not for me
Insurer: Embrace
By: Maureen M