216,635+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,635 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I appreciated my sales person
I appreciated my sales person, Josh, who was very polite and professional while explaining Fetch benefits. July 23, 2025 I received my puppy from PuppySpot on July 23. I was dismayed to learn the puppy had a bilateral inguinal hernia that was indicated on the health history from PuppySpot, so they knew they sold a puppy with a birth defect. When I called Fetch Pet Insurance to inform them of this on the day I received her, I asked if this will be considered a pre-existing condition and if it will be covered. I was told, "We can neither confirm or deny if it's pre-existing." I have to submit a claim with the soap notes from the vet, which I have done, and they will make a determination. This usually takes two weeks, so I have to wait until my claim is reviewed to get my question answered.
Insurer: Fetch
By: Diana Poole
Great coverage, Quick Reimbursement
Claims processing is quick and the coverage for my pet is excellent. The monthly cost is reasonable all things considered and the 90% reimbursement gives me peace of mind for my pet.
Insurer: MetLife
By: Shmaze
I highly recommend Figo to all pet owner's!
Figo pet insurance has so many benefits and I feel their pricing is fair for what you get. They always respond immediately and whenever I have submitted claims. They are quick to process my claims and the money is in my bank account literally in a few days. I love that they offer online vet support should I have any questions. I am so happy I purchased this insurance and I highly recommend Figo to anyone who has a pet!
Insurer: Figo
By: Selina
Insane price increases this year
Insane price increases this year. They don’t even cover your pets medical needs, they will find any reason possible to deny your claims. My cats are only 5 years old and they’re being priced out. They lie to you when you sign up and say the average price increase per year is 20-30%, actually it’s much, much higher
Insurer: Embrace
By: Caitlin DePorter
Most claims are easily processed but if…
Most claims are easily processed but if you have an emergency visit without going to a regular vet first, your claim can take up to a month or more to be processed . But over all most claims are processed within days
Insurer: MetLife
By: Marcos Corrales
It was an easy process to submit a…
It was an easy process to submit a claim.
Insurer: Spot
By: Patricia Brandenburger
Very quick response to claim
Very quick response to claim
Insurer: MetLife
By: Ricki Lichanec
I've applied I still haven't been…
I've applied I still haven't been accepted yet, but the process was easy
Insurer: Nationwide
By: customer
Quick response time and very fair on…
Quick response time and very fair on reimbursement.
Insurer: Spot
By: Joanna Heard
Have never had a bad experience with…
Have never had a bad experience with MetLife Pet Insurance reps. Always kind, helpful, and efficient. This was no exception. Am continually impressed with my interactions with them.
Insurer: MetLife
By: Cheryl Collins