215,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Difficult to Communicate With
I've had Healthy Paws insurance for only 3 months, so I wouldn't say I know them inside and out. However, so far I've found them difficult to communicate with. They go days between responding to emails. When they do respond, they don't answer the question I asked. I sent them my dog's records multiple times, they say they don't have them. I'm AMAZED that this is the top ranked company on petinsurancereview.com. At this point I don't know if I should stick it out with them, or try another company....
Insurer: Healthy Paws
By: Ross
Expert customer care
Trupanion has been a peasure to deal with. Staff is knowledgeable and were able to answer all questions. My claims were handled quickly and professionally and I had my refund in 1 weeks time.
Insurer: Trupanion Canada
By: Lynn
Expert customer care
Trupanion has been a peasure to deal with. Staff is knowledgeable and were able to answer all questions. My claims were handled quickly and professionally and I had my refund in 1 weeks time.
Insurer: Trupanion
By: Lynn
Fantastic Pet Insurance Company
Very timely with reimbursement. Friendly and caring staff members. Very pleased I followed the recommendation of veterinarian friends and went with Trupanion.
Insurer: Trupanion Canada
By: Christine
Fantastic Pet Insurance Company
Very timely with reimbursement. Friendly and caring staff members. Very pleased I followed the recommendation of veterinarian friends and went with Trupanion.
Insurer: Trupanion
By: Christine
The Embrace staff are terrific
I have nothing but good things to say about Embrace. Little did I know when my collie puppy came to us at 10 weeks that he would subsequently develop inflammatory bowel disease. This diagnosis was solidified after several veterinary visits and a hospitalization. Need less to say having insurance was very helpful financially. even more so was having Embrace insurance.The staff was incredibly helpful and gave me updates as to the status of my claims. I woul donly recommend Embrace as the pet insurance to purchase.
Insurer: Embrace
By: Andrea
Perfect Experience
Our sweet 7 month old baby english bulldog had to have cryotherapy on all 4 eyelids for distichia at UC Davis. Overall we submitted a claim for $1500....$1000 of which was paid. They covered everything they said they would!!!! We are delighted with the speed that our claim was handled (faxed on a Thursday and I got an email on Saturday saying a check was in the mail). With a breed with soooooo many issues I rest easy knowing we chose a company that is true to it's word and allows us to give our Ruby the best care possible.
Insurer: Trupanion Canada
By: Amanda
Perfect Experience
Our sweet 7 month old baby english bulldog had to have cryotherapy on all 4 eyelids for distichia at UC Davis. Overall we submitted a claim for $1500....$1000 of which was paid. They covered everything they said they would!!!! We are delighted with the speed that our claim was handled (faxed on a Thursday and I got an email on Saturday saying a check was in the mail). With a breed with soooooo many issues I rest easy knowing we chose a company that is true to it's word and allows us to give our Ruby the best care possible.
Insurer: Trupanion
By: Amanda
Double talk is their specialty
One of our dogs has seizures. They concluded our description of her behavior to our vet during a seizure constituted a prediagnosis & refused payment. It cost us 2500.00.
Insurer: ASPCA
By: Mr
Incredibly fast and very friendly service
I have my two year old mixed breed dog insured with Trupanion and I am so happy we made the decision to go with them. Our dog Stella has food and environmental allergies as well as a habit of eating things she shouldn't- our claims have always been handling surprisingly fast and the contact we've had with their representatives very impressive. I work in a Veterinary Clinic and feel good about recommending Trupanion to our clients- we always get great feedback!
Insurer: Trupanion Canada
By: Lindsay