215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service
Embrace customer service is always top notch! Quick response and claim payments always.
Insurer: Embrace
By: Jill
Great Customer Service and Quick Reimbursement!
Love this company!! Great pet insurance
Insurer: Embrace
By: Ashworth
Super service
The process for two separate claims was easy and efficient, especially as the vet was able to download the form. I was comforted by the email updates, that my claim was not forgotten. I’m not fond of their dental program ($299 per year for $400 of benefit if I understood the terms correctly.) I did not compare with other policies, so this might be inline with the industry. The phone reps are very pleasant, the one's writing the email also.
Insurer: Embrace
By: Andrew
Great customer service!!
I'm extremely happy with Healthy Paws and their customer service. My dog coincidentally got sick the day her coverage started, which was also the day after I signed up, and Healthy Paws still didn't hesitate to reimburse us. I'm sure some insurance companies would've found some reason not to reimburse her claim. We received our check in about a week. Also, a couple of days after filing our claim I received an email to check on how my puppy was feeling and even asked for a picture. You really feel that you are dealing with a company that legitimately cares for their clients, which is rare these days.
Insurer: Healthy Paws
By: C.
Happy with ASPCA Pet Insurance
They have helped me with a claim for 1 of my dogs. She had to be taken to the Animal Emergency Hospital on Easter Sunday at 10:00pm and ASPCA Pet Insurance covered it. I'm happy enough with them that I'm probably going to add my new puppy to the policy.
Insurer: ASPCA
By: Ann
Great Experience
I am pleased with the insurance and the processing of two claims, although I think it could be a little faster. I do appreciate the email updates during the claims process rather than just submitting and waiting for the mail.
Insurer: ASPCA
By: Marie
We are very pleased with ASPCA .
We adopted our cat from a shelter knowing she had some medical issues that were not covered by our policy. ASPCA covered her routine medical care after the adoption which was a financial benefit for us.
Insurer: ASPCA
By: Sheila
Immediate Reimbursement
I am so pleased that I can get the care my pet needs, and not have to worry about how to pay for it. I have the option of having my reimbursement check sent to me or to my vets office.
Insurer: Trupanion Canada
By: Melissa
Immediate Reimbursement
I am so pleased that I can get the care my pet needs, and not have to worry about how to pay for it. I have the option of having my reimbursement check sent to me or to my vets office.
Insurer: Trupanion
By: Melissa
Great coverage!
I got Embrace coverage for my dog when I rescued her and luckily never needed it for a large amount until this past year when we found out she needed surgery on both front elbows. Embrace certified how much they would cover after our deductible was met and has been nothing but helpful ever since. We would have not been able to afford the surgery to help our dog play and be happy again without Embrace. Our dog has many human and dog friends in our neighbor and I'm constantly raving about Embrace to all of them. Hopefully some decided to get coverage! When I signed up I was not aware that dental was a different coverage plan so make sure you obtain dental if you think your pet will need it.
Insurer: Embrace
By: Kristen