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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I was denied coverage for a qualified…
I was denied coverage for a qualified expense that I incurred this benefit year. MetPet said that the submission would be untimely as it fell outside of their plan time frame. It was an honest error due to my vet bill first listing a service charge that is not covered followed by two that are covered, a wellness check and and an Rx medication. I don’t understand why MetPet “timed me out” since the service occurred during the current plan year. This has soured me to an otherwise good experience with MetPet.
Insurer: MetLife
By: Giftly Customer
Incredible Impressed
I am so impressed with how fast the claims are processed & paid out. A very easy process & it's also easy to access customer service.
Insurer: Spot
By: Jody Strickland
I feel the plan works for me and my…
I feel the plan works for me and my dog. Fast response from customer service. No issues
Insurer: Pumpkin
By: Maria Alvear
Good insurance options
Quick easy sign up.I liked that you offered different insurance options.
Insurer: MetLife
By: David Pedroza
So far all the vet visits for both my…
So far all the vet visits for both my precious baby boy cats have been approved with no issues. Love it!
Insurer: MetLife
By: Derek B
Very easy process and affordable
Very easy process and affordable
Insurer: Nationwide
By: Chris B
I wish they had direct billing
I wish they had direct billing. If you forget to submit and it’s past 90 days, they don’t reimburse you. 90 days seems fair but life happens and when it’s busy, it goes by fast. Other than that, I like them but will go with a company with direct billing with just as good reviews next time.
Insurer: Fetch Canada
By: Mélanie
11 years I paid insurance
11 years I paid insurance, that increase every year payment and never pay back for anything, included Rx drug. It always some excuses from insurance to not paid.So many things trupanion not covered. Not suggest anyone's to have this insurance for your lovely pet
Insurer: Trupanion Canada
By: Oxana Belooussova
Helpful & informative app.
very easy to navigate through the online app and I want the best care I can provide for my Bruno.
Insurer: MetLife
By: ELEANOR GARCIA