210,146+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

210,146 total


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This chart shows the distribution of the most selected pet insurance providers in March, 2026.

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Category with most reviews

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Verified June 20, 2025

Denied claims for surgery

I was denied two claims for a tooth extraction that was deemed medically necessary. I was denied because they were called pre-existing conditions, which is complete garbage. The only time I needed help for a significant expense, I was denied.

Insurer: MetLife

By: Ryan Powers

Verified June 20, 2025

Bobbie was great and helped me with…

Bobbie was great and helped me with exactly what I needed.

Insurer: Prudent Pet

By: kaykaykirleisicloud.com

Verified June 20, 2025

Biggest issue is missing documentation

Biggest issue is missing documentation. There’s never enough information on what I am missing so I have to call Metlife. When you have a pet going through an issue and there’s more than one claim it’s very difficult to see what’s needed. Emails need much more detail. Every representative has been great work with.

Insurer: MetLife

By: Mona

Verified June 20, 2025

Very efficiently run company

Very efficiently run company. My claims are processed very quickly.

Insurer: MetLife

By: customer

Verified June 20, 2025

Timeliness and accuracy

I have found MetLife to respond in a timely manner and not question the treatment received for my puppy, trusting myself and the Vet. I appreciate that!

Insurer: MetLife

By: Lois Michaud

Verified June 20, 2025

Got quickly to the underlying issue

Got quickly to the underlying issue

Insurer: MetLife

By: customer

Verified June 20, 2025

Claims are processed in a reasonable…

Claims are processed in a reasonable time frame.

Insurer: MetLife

By: Robert DeFresco

Verified June 20, 2025

I’m not sure why I continue to pay for…

I’m not sure why I continue to pay for this when they cover nothing

Insurer: MetLife

By: Patrick Wilson

Verified June 20, 2025

Every Pet Owner Needs This

It's very easy to file a claim and the reimbursement has never taken longer than 10 days. If only human healthcare insurance companies were as efficient as this!

Insurer: MetLife

By: Stephen Diefenderfer

Verified June 20, 2025

Claims are easy to submit

Claims are easy to submit, are processed promptly and communicated along the way to finalized results.

Insurer: MetLife

By: PizmoPatrick

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