222,947+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,947 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Haven't had a bad experience yet
Easy to file claims. Usually a prompt claim process with quick reimbursement. Whenever I need to call customer service, which is rare, they are the kindest most dog loving people ever. Wr usually get sidetracked talking about our dogs and I dont mind that at all. I highly recommend pet life to all my friends. Every dog should be insured and pet life makes that easy
Insurer: MetLife
By: customer
Sent in information and received word…
Sent in information and received word regarding coverage within a week. Process was easy and user friendly.
Insurer: Fetch
By: Joy
Excellent coverage, pricing, service
Excellent coverage, good service, well priced. Longtime customer.
Insurer: MetLife
By: Andrew
They have your back!
My Pup is seriously ill. With all the emotions attached to her care. It's nice having an insurance company as Spot. All I had to do was submit a couple items and they handled the rest. The experience was hassle free and the processing was quick. I will definitely continue to use Spot as my pet insurance company.
Insurer: Spot
By: Roger Keck
Staff need to work a bit faster for…
Staff need to work a bit faster for guest experience
Insurer: Spot
By: Jo Kumery
Communicative and helpful
MetLife is communicative and helpful, and answers questions when submitting claims. My refund check was issued in a timely manner.
Insurer: MetLife
By: Julie D
It was easy to sign up
It was easy to sign up, and even easier to understand.
Insurer: MetLife
By: Carlos Moreno
Claim refund procedure
It was easy to interact the process of a claim-refund. The website was easy to navigate to enter the information needed
Insurer: Pumpkin
By: Customer
MetLife helped helped me so much
MetLife helped helped me so much. I was a bit delayed submitting a claim that was very costly after my dogs radiation. MetLife approved the claim understanding that I was depressed after the radiation didn’t work and my baby passed. I’m very grateful to MetLife insurance.
Insurer: MetLife
By: Sandra
Very fast turn around time on claims
Very fast turn around time on claims, helped alleviate our stress when in emergency situations.
Insurer: Pumpkin
By: Stephen