220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easiest pet claims!
Spot made it easy to file a claim! Process was easy, they reviewed my claim quickly and I got my reimbursement quickly via direct deposit!
Insurer: Spot
By: Amanda
It was so easy to file a claim
It was so easy to file a claim! I’ve always avoided Pet Insurance for years because I just didn’t think it was worth it, but WOW was I wrong! This is the best investment I’ve made in a while. My puppy had to have an unexpected urgent appointment for an ear infection, and it was so nice to have the peace of mind knowing that I wouldn’t have to cover the full financial burden alone. & actually filing the claim was a breeze. I had the payment in my account not even 3 days after I finished submitting what they needed. It was great!!!
Insurer: MetLife
By: Amy S
adoro claims experience
I filed a claim and within one hour my claim refund was in my bank account, this is the fastest turnaround time I have ever seen from any company. I am so glad that I chose my dog's insurance through Adoro.
Insurer: Adoro
By: Linda
Claim was covered quickly
Claim was covered quickly. Very appreciative of the appeal process.
Insurer: Trupanion
By: Jerry
Called to get help sending in claims…
Called to get help sending in claims and was basically told to go on line and down load them . I do not have the ability to do that.
Insurer: Embrace
By: Kevin Mccauley
Easy process and great offer
Easy process and great offer
Insurer: ASPCA
By: Pamela Oleary
The claim process was so easy and there…
The claim process was so easy and there was such a quick turnaround time from submitting the required documents to a claim decision. The explanation of benefits provided a detailed breakdown of what was covered. I recommended MetLife to others for their pets.
Insurer: MetLife
By: Beth
Sometimes, be less of a business.
We lost our dog to kidney disease 10 days ago. Trupanion sent an email saying they would refund the premium I paid for May. I thought this was a really nice thing to do for a grieving pet owner who has been paying Trupanion premiums for over 15 years. The refund difference would have been under $40 . Turns out they only prorated the premium and charged me for 5 days. I'm only getting a partial refund. I called customer service and got a "this is how it works" explanation at least 4 times. 15 years+ ago I find this business that tries to give the impression that they care about pets, is mostly interested in the money. And they're expensive. I enrolled my dog as a puppy but as my dog aged the premiums went up and at the end I was paying over $200 a month. So you can see how that $40 would effect a multi million dollar company's bottom line. I had been with this company for so long and I thought they really had some empathy for people who lost their pets but ultimately, that's not the case. I will not refer anyone to Trupanion again. I hear Nationwide has pretty good rates and generous coverage.
Insurer: Trupanion
By: Dayton Brown
$25,000 in claims and they didn’t blink.
I have a pug and lab mix that are 12 years old. I would have lost the pug (Penelope) a number of years ago after she suffered a broken nose. $22,000 dollars in bills and I only had to pay around $5k. My recent visit was for my normally healthy lab mix (Gus). This was a gastrointestinal issue and, once again, Trupanion was there to insure he was given the best of care. I always know my furry kids are well protected with Trupanion in their corner. Your claims process is seamless and straight forward and your friendly staff always provided me with assurance we would be taken care of.
Insurer: Trupanion
By: Russell