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Outstanding service & processing timeframe
Super easy claim submission process. Outstanding customer service responding on my claim. Payment was incredibly fast. Highly recommend Spot Pet Insurance. Thank you for a great experience!
Insurer: Spot
By: Debbie Striejewske
Now that I moved to another state I'm…
Now that I moved to another state I'm having issues with submitting claims. SPCA Medical Center requires a deposit to schedule an appointment and Embrace is not understanding how that works with two receipts and now is putting claims on hold. Unable to get a Rep to get to the bottom of why they can.t ubderstand the two receipts.
Insurer: Embrace
By: Moises Serrano
Never any problems
Never any problems. Very easy
Insurer: Spot
By: Tom Mcdonnell
I can't say enough GOOD things about…
I can't say enough GOOD things about Fetch Pet Insurance. My beloved Jazz had many health issues over her 11 years, and subsequently many veterinarian invoices--and PetPlan (now Fetch) never waivered in their commitment or payments. This is the best pet insurance you will find anywhere.
Insurer: Fetch
By: Eileen
Agent Rosie was great she answered all…
Agent Rosie was great she answered all of my questions and was supper nice.
Insurer: Nationwide
By: Yelena
Complete scam
Complete scam . Had the insurance for over a year . Never went over my deductible. As soon as I got close to the deductible they raised my monthly rate by 75$! Almost doubled it
Insurer: Embrace
By: Jared Saperstein
Spot Pet Insurance was very responsive…
Spot Pet Insurance was very responsive and efficient. I submitted my claim for illness and and received my reimbursement within 7 days.
Insurer: Spot
By: Stacey A
Embrace Pet Insurance: A Year of Premiums, Zero Coverage, and Dishonest practices.
"After a year of faithfully paying premiums to Embrace Pet Insurance, I'm utterly disappointed and feel completely misled. My experience with their claims department has been nothing short of a nightmare. In January, my cat sprained her paw, and I took her to the vet for an examination and diagnosis. I submitted my first claim, expecting a straightforward reimbursement, especially since the vet bill was less than my deductible. Instead, I've been met with a frustrating runaround. Embrace is now demanding 'notes' from my cat's pre-existing veterinary records, despite having already received and approved those records when I initially signed up. They claimed all information was complete and issued my policy. Now, when I need them most, they're suddenly claiming they need more information. This feels like a blatant attempt to avoid paying a legitimate claim. The fact that they requested and received the full veterinary history prior to issuing the policy, and then demanded additional "notes" after a claim was submitted, shows a lack of integrity. This is not how an honest company operates. After a year of paying premiums and dealing with this frustrating experience, I've cancelled my policy with Embrace. I cannot recommend this company to anyone who values their pet's health or their peace of mind. They are not an honest company, and their claims process is designed to frustrate and deny legitimate claims. Avoid Embrace Pet Insurance at all costs."
Insurer: Embrace
By: Jack Brossmer
You pay monthly for your pet insurance…but
You pay monthly for your pet insurance with the expecations that when they fall ill, you have coverage. I did not realize that there was a max annual amount. I am a little upset and disappointed that one of my dogs will not have any reimbursement for his surgery in 2 wks. You also do not have the ablitlity to upgrade your insurance without a penalty. The penalty is... you dog has to be symptom free for 180 days. My dog cannot wait that long. I will still continue with the insurance, I just wish I paid closer attention to the max annual.
Insurer: Spot
By: Nicole