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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Signed 3 Goats Up Easily Thank You
Kevin was very kind and friendly. He helped make things easy to understand. I appreciate being able to sign up while waiting for my check to pay that first payment. I didn't feel forced into a policy or fear mongered so thank you for that. The price is manageable for me. Thank you.
Insurer: Nationwide
By: Alexandra
Even though I provided all the…
Even though I provided all the information, they kept asking for similar details, and it still took almost three months.
Insurer: Embrace
By: Yoojin Chon
Claims are reviewed in a timely manner
Claims are reviewed in a timely manner, and reimbursements processed promptly. You just need to have all required documentation at the time claim is made.
Insurer: ManyPets
By: Judith Aiken
Michael
Michael, the sales agent, was very knowledgeable and helpful.
Insurer: Nationwide
By: Parking.com Customer
Grate insurance has everything I need…
Grate insurance has everything I need for my baby boy
Insurer: Pumpkin
By: Marvin Bourdier
Exceptional Customer Service
Amanda M.was very knowledgeable, patient, kind, and thorough. She quickly put my mind at ease by answering all my questions and even a few things I might not have considered. I had been shopping for pet insurance for weeks, without finding the right plan for me. Amanda understood what I wanted and helped me customize my policy, so that I am confident I have the BEST for my fur baby! For me, Amanda made all the difference, which put Fetch pet insurance way ahead of the competition!!
Insurer: Fetch
By: Cynthia Johnson
Richard Bowers helped me choose the best policy for my dog
Nationwide decided to eliminate the policy under which my dog was insured which was the most comprehensive coverage a customer could get. Richard Bowers spent a substantial amount of time on the phone with me discussing my options for the right insurance policy for my dog and helped me narrow the options,down to the policy I ultimately purchased. Richard is extremely knowledgeable and extremely kind and patient. Richard should serve a role model for fantastic customer service.
Insurer: Nationwide
By: Caryn Schwartz
Year 2024 was my beginning with Embrace
Overall they were pretty good. I'm not computer literate so had some trouble figuring out how to send the claims. Ended up mailing them. Communication was good. I got reimbursed for most of my claims. Only one I had trouble with was the claim for the ER visit. Only complaint I have is the first year my premium was a little over $300 THIS YEAR it's over 1600 plus. I haven't turned in any claims for 2025. I was not happy and don't understand why, Hope it goes well this year.
Insurer: Embrace
By: Pamela Barrs
This may change after the service starts
This may change after the service actually starts. I understand the insurance industry has rocketed in price, but I was still a little shocked at the monthly price, and thus, did not add my dog. Just accidental and routine care would have been over $100 for my young dog who has no pre-existing conditions. I pay $20 a month for my 8yr-old daughter… If the claims are honored as listed, do not take 2 months to process (like past pet insurance), and service is great, my score may go up.
Insurer: Nationwide
By: Amanda M.
Fast Refunds
It was amazing how fast I received my refund. I am telling everyone to pick you for pet insurance. Great job!
Insurer: Fetch
By: Barbara