221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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If i could give ZERO states I would
If i could give ZERO states I would, WORST EVER!!!Effective June 11, 2026, Healthy Paws has informed me that my monthly premium for my current pet is increasing from $293.00 per month to $444.00 per month. That is a 51.53% increase, overnight, with no meaningful justification, no actuarial transparency, and no regulatory oversight. This is not a modest adjustment. This is predatory. This is financial abuse of pet owners who love their animals and have no viable alternatives. THIS IS NOT ACCEPTABLE — AND IT IS NOT LEGAL.These are not the actions of a company offering a legitimate insurance product. These are the actions of a monopolistic entity exploiting a completely unregulated market to extract unlimited profit from consumers who have no recourse.
Insurer: Healthy Paws
By: Amanda Pilla
Great until your dog is considered a senior...
Up until this year I would have rated this company a 5 all day every day. This year I have had to fight to get claims paid, constant follow-up, repeatedly upload the same files that they request, file appeals for unpaid claims(which were found in my favor) and now I am renewing one of my dogs and have just received a bill with an 81% increase. Unfortunately, my dog is 8.5 so I am locked in with them and the choice is now pay the bill or go without insurance. They have insured by dog since she was 8 weeks old but now that she is older it feels like they just want to force her off their plan.
Insurer: Pets Best
By: Debbie Pelkie
Very friendly staff experienced vet
Very friendly staff experienced vet, I feel my dog Deebo is in the best care!
Insurer: Pumpkin
By: JustAnswer Customer
Animal must be perfect to receive coverage
I will be canceling my insurance with Fetch. If your dog isn’t a puppy, don’t bother enrolling in their insurance plan. They’ll claim everything was a pre-existing medical condition. They profit off our monthly payments then deny any sort of coverage when you need it. Additionally, customer service is hit or miss. Some people take pride in their work and conversation, and others are just looking for a paycheck.
Insurer: Fetch
By: Blake Sheridan
The sign up process was simple and…
The sign up process was simple and straight forward.
Insurer: MetLife
By: Lori
Cat’s Dental Surgery
I sent in a claim for my cat’s dental surgery. He’s 11 years old, and his teeth just started falling out! The response to my claim was quick, and it was covered by Fetch. For such an expensive surgery, I am so grateful I had coverage from Fetch.
Insurer: Fetch
By: Sam
Kari the advisor was very helpful…
Kari the advisor was very helpful knowledgeable and a pure delight to talk to.
Insurer: Prudent Pet
By: chesterhrubieccomcast.net
STAY FAR AWAY FROM THIS INSURANCE…
STAY FAR AWAY FROM THIS INSURANCE COMPANY! As many others have pointed out, they have completely fallen apart over the last few years, likely because they got bought out by Chubb, a large insurance company who has clearly ruined what was once a good and caring company. I have had a healthy paws plan for my dog for 6+ years and besides the insane spike in premiums and poor communications when submitting a claim over the last few years, it is clear that they do not care about your pet and are only here to make money off of you. I was kicked off of my pets insurance plan without warning due to a singular missed payment. When I found out about this, I immediately reached out to remedy the issue and to make the payment only to find out that my account couldn't be reinstated and that the cancellation was final, they wouldn't take my pet back, even after paying on time and having a plan with them for 6 YEARS!! I tried to explain that my account got canceled with no warning, no email, no letters, no calls, I even double checked my address and email on file and they were correct, scoured my inbox and nothing... Their team heard this feedback and said tough luck, we sent notices.... which they clearly did not. No empathy, no understanding, and they flat out just don't respond most of the time. It really feels like as your dogs age, they spike your premiums sky high and then look for any reason to get you off of your plan so that they do not have to care for the pet you have been paying them to care for for their entire existence. You would think that being a customer for such a long time would earn you some grace, but their customer care team could not care less, barely responds, and just blatantly does not care about your pets. The lack of empathy towards a long time customer should speak volumes, if this is how they treat us, then you will be next. Don't believe any of the misleading advertising. For your sanity and your pets health, do not sign up with Healthy paws, you will deeply regret it later.
Insurer: Healthy Paws
By: Deven Barkley
Exceptional assistance and friendly service
Very kind and helpful with assisting me and explained every step and why they were needed. I very much appreciate his quick action and patience while I had to find the needed info. He also found ways to give me a discount which is amazing! Thank you so much!
Insurer: Fetch
By: Brynn Doherty
Makes it worth having pet insurance
Claim submission wasn’t as bad for a first timer. Payment was fast. Makes it worth having pet insurance.
Insurer: MetLife
By: Liluis