215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best Review
I was happy with Pets Best back when I started my policy. No changes have EVER been made on our part. Each year the rate goes up. We started in May 2022 $65.12 , May 2023 $70.69, May 2024 $85.76 Now this May 2025 it jumped to $109.50. We have a 3 year old mini Aussie doodle. Then this last reimbursement has taken 15 days to determine and at day 19 still has not been automatically deposited. Please keep in mind they are Located in Florida and not available to speak with accounting on a weekend. This means reimbursemnet will be over 3 weeks.
Insurer: Pets Best
By: Cindy S B
They never sent my the explanation for…
They never sent my the explanation for a double charge via email as requested. Double charge was never returned, let alone explained. A month after double charge insurance went from 100 per month to 150. This is after being a loyal customer for years, which I still am. I’ve had good experiences as well with this team but it’s hard to overlook unexplained charges and such spikes in cost.
Insurer: MetLife
By: AML
Extremely Satisfied
Very quick turnaround on claims submitted. This is the first time I have purchased insurance for one of my cats, and it has turned out to be a Godsend. Highly recommend Embrace.
Insurer: Embrace
By: Ellyn
Terra was very helpful with renewing my…
Terra was very helpful with renewing my pet insurance.
Insurer: Nationwide
By: J Dawg
Claims were fast and easy.
Claims were fast and easy.
Insurer: Spot
By: Suzanne Gardella
Love being a PetsBest customer
We’ve saved so much with PetsBest and don’t have to decide if we’re going to take care of our fur baby because of money. Their coverage is excellent, claims are simple, and their compassion after we lost a fur baby meant everything. Truly a company that cares about pets and their families.
Insurer: Pets Best
By: Sammie C.
The ease of submitting required…
The ease of submitting required documents. The response back etc
Insurer: Spot
By: SIMONETTA HALL
Great PET INSURANCE
very fast response and turn around !!! Great CUSTOMER SERVICE !!!
Insurer: Spot
By: DW
You all are phenomenal!!
You all are phenomenal!!! Little Arthur was seen on Wednesday, the claim was process by Thursday, and the reimbursement was in my account by Friday afternoon. Plus customer service was incredibly helpful!!!
Insurer: Spot
By: Jessica Hoffman