215,882+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Communication throughout the process of…
Communication throughout the process of getting claim approved was good.
Insurer: Fetch
By: Melinda
I only wanted a quote.
I only wanted a quote. CANCEL APPLICATION. DO NOT PROCESS OR CHARGE CREDIT CARD.
Insurer: Nationwide
By: customer
Pumpkin pet insurance is the best
Pumpkin pet insurance is the best! They are quick to process claims. No hassel. Wonderful customer service. You dont get better then Pumpkin. If tou want a reliable pet insurance compnay that truly cares about your pet choose Pumpkin. Im so glad I did.
Insurer: Pumpkin
By: Gregory B
spot pet insurance is a wonderful…
spot pet insurance is a wonderful company to work with. They process claims in timely manner. only thing I would like them to do is let the vet submit the bills for me at the office. Even though they are simple to do on line.
Insurer: Spot
By: Debra Bechtel
Since I don't have a computer I…
Since I don't have a computer I appreciate that you have accepted what I am able to submit. I have recommended you to others.
Insurer: Spot
By: Lori Willis
Spot Pet Insurance is perfect…
Spot Pet Insurance is the perfect insurance for my fur baby. They pay claims in a timely manner and they show a genuine concern for your pet's needs. The app is so easy to navigate and you are not going to regret choosing Spot Pet Insurance as your insurance company.
Insurer: Spot
By: Quentina Green
Claims filed never an issue
Claims filed never an issue. Glad I choose pumpkin for my dog.
Insurer: Pumpkin
By: Selina
I reviewed this company last year and…
I reviewed this company last year and wanted to give an update/experience for comparison. I was paying the monthly insurance premium, submitted vet bills and received zero dollars back. Someone recommended Fetch pet insurance so I swapped over. Went to the vet submitted the claim and received the full amount back. What a huge difference. Even when Fetch said they needed additional paperwork they did the work and reached out to the vets office to get what they needed. Hope this helps anyone out there looking for pet insurance. My vets office said that Lemonade was another good one. Steer clear of MetLife pet insurance. All I did was lay money out at the vets and for the monthly premium and saw nothing in return.
Insurer: MetLife
By: WILLIAM
“Insurance That Doesn’t Suck”? Think Again.
“Insurance That Doesn’t Suck”? Think Again. Lemonade proudly markets itself as “Insurance That Actually Helps” and “Insurance That Doesn’t Suck” — but my experience has been exactly the opposite. I purchased pet insurance to protect my dog, Ellie, and instead was met with a series of frustrating, borderline absurd claim denials that make it clear this company is far more committed to avoiding payouts than supporting pet owners. Ellie needed surgery for a fractured tooth — something explicitly stated in their policy as covered if caused by an injury. Yet Lemonade denied the claim, claiming the fracture was due to periodontal disease, with no definitive evidence to back that up. When I challenged this and offered to provide clarification from my vet, I was told the record “didn’t support” coverage — unless I personally tracked down and resubmitted more proof. So much for help. Separately, Ellie’s eye and ear infections were denied as “pre-existing” based on seasonal allergy notes from months before — even though there's no way to prove these new conditions were caused by the same issue. According to Lemonade, any past symptom means nothing remotely similar will ever be covered again. That’s not reasonable — it’s predatory. Lemonade’s entire process feels engineered to deny coverage through technicalities and generalizations. It’s exhausting, disingenuous, and absolutely does not live up to the promises in their branding. I’ve canceled my policy, and I’ll be warning others: If you're looking for pet insurance that actually helps — Lemonade isn’t it.