216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to use
Very easy to use, quick reimbursement
Insurer: MetLife
By: customer
No way to dispute denied claims
Denied every claim based on “preexisting condition”, even when “preexisting condition” had nothing to due with claim. There’s no way to contact anyone at the company actually dispute these denials. They tell you to take it up with your state’s insurance dispute office if you’re not happy. Utterly useless
Insurer: Pets Best
By: Katie
Immediate confirmation of my claim
Immediate confirmation of my claim
Insurer: MetLife
By: Mary ann
Our MetLife pet insurance is amazing
Our MetLife pet insurance is amazing. They have friendly and helpful customer service. They are very fast with the payment disbursement. I would highly recommend them.
Insurer: MetLife
By: Tabetha
Easy to navigate pet insurance
My claims were processed and refunded quickly and without issue. They’ve made it easy to file claims, and do follow up with vets on their end to keep things simple. I’ve had good experiences with them so far.
Insurer: ASPCA
By: Sam S.
MetLife Cares 🥹
I have been with a couple pet insurances before finding MetLife. MetLife is hands down the best! Their premiums are fair, the claims process is easy via their app, and I feel my pet is cared for as they pay quickly (this is so important when you are worried sick about your fur baby, and spending on their care; MetLife eases the financial burden without adding to your stress💕)
Insurer: MetLife
By: Terri
Embrace used to be a great company…No Longer a great company
Embrace used to be a great company providing good value. Now Embrace is a greedy corporation putting profits ahead of services. I have been a loyal customer for over 15 years. No longer I of my dogs was insured by embrace for 11 years. My current dog has been insured by embrace for 3 years. Every year the premiums go up. I understand that. However, the most recent increase is ridiculous. No current health issues with my dog. Accident and health premiums has changed from $234.00/month to $376.00/month. The numbers no longer make any sense. I will bank $376.00/month versus paying ridiculous premiums. Please think seriously about using Embrace. March 23 2026 I just read the response from Embrace. I will say this very clearly. But beware I am seeing very similar post to mine regarding embrace making ridiculous increases to pet insurance premiums. I did some research and there are clearly better alternatives at this time than embrace. A was very happy customer if Embrace who now feels their corporate greed !!! Don’t get surprised by their bait and switch sales pitch. Sorry for Being so negative but embrace needs to called out for their ridiculous AI generated policy increases. Smells a lot like a doge audit :)
Insurer: Embrace
By: John Hickey