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I finally got some money on my dog’s…
I finally got some money on my dog’s recent vet visit
Insurer: Fetch
By: Beth Ann
Quick response and solution to issue
Quick response and solution to issue. Helpful and friendly
Insurer: Embrace
By: MKL
If I could leave less than one star I…
If I could leave less than one star I would. I was told this was a great pet insurance company, but they consider normal things such as tartar (which every human and dog has) as 'existing conditions' and do what other insurance companies do - 'deny, delay, defend.' To be clear - the 'pre-existing' conditions were - according to our vet and the surgeon - what are 'normal' conditions, such as having GI upsets from time to time. So, not something like a pre-existing diagnosis for cancer or parvo or anything like that, which would be understandable. PLUS, they wanted to be a 'secondary' insurance carrier. Anyway, I canceled my insurance after a few months! I also told a friend I'd recommended this to, to do the same, but she'd already decided that on her own, because she had the same issues. Terrible!
Insurer: Embrace
By: Elle A.
Efficient refund …
It was easy to send in the required documents through the website. The refund with my insurance was quick and efficient. It was deposited quickly. I was very pleased!
Insurer: Fetch
By: Frances
Great customer service
Great customer service, fast claims processing.
Insurer: Embrace
By: Aleta
The girl on the phone was very nice but…
The girl on the phone was very nice but i do not understand how my 20 lb 17 month female aussie doodle is like 34.95 a month and my 8 week old male mini Golden Doodlle is going to be 39.95 per month. he is not even supposed to get as big as her. Both came from the same breeder and are CKC registered.
Insurer: Trupanion
By: Sherri
DO NOT CHOOSE TRUPANION
Trupanion Pet Insurance has unethical pricing practices and misleading claims about their policy structure. I have been a loyal customer of Trupanion since my Cavalier was 8 weeks old, and in just two years, my monthly premium has increased by nearly 50%. Most recently, I received notification that my premium would rise again to an outrageous $205 per month for my now 2-year-old dog. This increase is unreasonable, especially considering that my 5-year-old Cavalier is insured with another pet insurance company for half the cost. Despite Trupanion’s claims of being superior, their policy structure is far less consumer-friendly than competitors. Unlike other pet insurance providers that require only an annual deductible, Trupanion enforces a separate deductible per condition, making it difficult for to receive adequate reimbursements. Additionally, Trupanion promotes their “unlimited payouts,” yet many other companies offer the same benefit at significantly lower prices. I have only filed 5 claims over the past 2 years, yet I have only been reimbursed a mere $56. Despite their assurances that premiums are not based on claim history but rather breed and geographic location, I find it highly suspicious that my premium continues to skyrocket. It appears that Trupanion is engaging in price gouging and misleading marketing to maximize profits while providing minimal benefits to policyholders. I will be canceling my Trupanion policy and switching to Figo Pet Insurance, where I have been quoted a significantly lower monthly premium of $65 with better coverage—including a $250 annual deductible, unlimited payouts, and 90% reimbursement. Even with additional coverage for exam fees and wellness (which Trupanion does not offer), my Figo premium will be just $92—less than half of what Trupanion is charging. Trupanion’s rates appear to be designed to take advantage of pet owners rather than provide fair and reasonable coverage.
Insurer: Trupanion
By: Katelyn
I was told on the phone a bunch of…
I was told on the phone a bunch of great things. Like when you put in a claim it takes a few days to be refunded if I got the wellness added to my pets insurance. But that is not true now that I put in a claim I’m told it can take almost a month. Why was I told a bunch of lies on the phone ? So you could get a new customer? I truly hope it does not take that long because if it does I won’t be staying with fetch. If I get it soon then I will change my review but I’m still not impressed with being told a different story just to hook a new customer
Insurer: Fetch Canada
By: Tammy Brown