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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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90% Reimbursement is a Sham !!
My total bill for Ashley’s Vet Visit was 984.47 - I paid 500.00 deductible leaving 484.47 and I was reimbursed 82.85. Now this just doesn’t sit well with me. I was under the impression 90% reimbursement means I should receive 436.02. Was shocked when was told that they only pay what they feel is the appropriate charge for services provided. So think twice about using this insurance. I know I’m looking elsewhere.
Insurer: ASPCA
By: Wendy Kirkwood
Reliable and good customer service
So far (2+yrs) Embrace has compensated every claim I have submitted. I have not had pet insurance before so I can’t say if other are better but for what I pay I get my moneys worth and the peace of mind knowing I won’t go broke if I take my cats to the vet for an emergency is great.
Insurer: Embrace
By: Barbara
Quick & easy claim process
The claim process was easy and fast. I received my reimbursement just as fast.
Insurer: Spot
By: Katherine Wood
I’ve had a great experience
I’ve had a great experience. Easy and fast.
Insurer: Pets Best
By: Angela
Jeremy was absolutely the best
Jeremy was absolutely the best! He helped me make informed decisions about my coverage after a horrible experience with another company. Nationwide has been great with my other dog so I wanted both under Nationwide.
Insurer: Nationwide
By: CB
Super fast turn around time!
We had a big uh-oh with our girl in February that took forever to diagnose. SPOT was quick to reimburse and I very much appreciate it. The turn around time for my claims was way faster than I expected.
Insurer: Spot
By: Samira
filing a claim is quick and easy
filing a claim is quick and easy. fast process time
Insurer: Spot
By: Jimmy
Great company, happy customer
Great company, very easy to work with. User-friendly app.
Insurer: Spot
By: Julia
Quick response
Great customer service and quick response time.
Insurer: Spot
By: Brian Seltzer
Never had pet insurance, but thanks to Spot, I do!
Never had pet insurance. Because of Spot, I now believe in it!! Saved us several thousand dollars in our first year of having it! Thanks Spot!
Insurer: Spot
By: Eric Perry