216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome pet insurance
Awesome pet insurance. The only thing that could be better is if it paid up front.
Insurer: Embrace
By: Robert Melson
Never seems to cover anything…
Never seems to cover anything considering dropping had trupanion for other pet they seem to pay more
Insurer: Embrace
By: Andrew Baldinelli
Easy process
Easy process. I’ve had this coverage before. Great service.
Insurer: Nationwide
By: Vincent Pugliese
The process was easy to do online
The process was easy to do online - including accessing a discount from my employer. My only negative was that I was unable to combine with my husband's current insurance plan, so ours were both on the same login / account.
Insurer: Sonnet
By: C.H.
Easy and fast process
The process was simple and quick. The payment was also quick.
Insurer: Spot
By: Noriko Noble
Pets best are simply the best
I’m very happy with my choice of pet insurance provider. It gives me peace of mind in case of illness or accidents. The process of submitting claims and the time and transparency of treatment are very satisfying. I would definitely recommend Pets Best to other pet owners.
Doesn’t explain very well
At first I sent in a bill I paid and they denied it because it wasn’t itemized… so I asked the vet for a bill that was itemized and when i received it , I sent in the itemized bill and nationwide is still denying the claim with no explanation. What’s going on?
Insurer: Nationwide
By: KT
PetsBest is...the Best! 7 years and counting.
I've been with PetsBest for 7 years with my little guy. So grateful we signed up for insurance, because he ended up having some health issues, and they have been with us every step of the way. Never had a single issue even with complicated claims, multiple specialists to keep track of, and multiple ER visits. Occasionally, we have a delayed claim, but they keep us informed. We have never had a claim denied. Our rates rise every year, because my little guy has serious health issues at this point and is now ten years old. But, that's expected and understandable. They have saved us tens of thousands of dollars. I'm okay with increased rates. So grateful for them and glad I chose them when I adopted my guy. The very few times I have contacted customer service, they have been quick to respond, active listeners, and immediately understood what I needed.
Insurer: Pets Best
By: Lindsey
Website is easy to use and customer…
Website is easy to use and customer service is consistently helpful and compassionate.
Insurer: Pumpkin
By: LH
We Really Trust Pets Best for Being Consistent and Reliable
Our dog has chronic liver enzyme issues which require daily medication (and which is 80% covered by our pets insurance). And recently, some of her other metabolic markers were off. Our vet wanted to run a battery of tests to rule out Addisons and atypical Addisons. Just as we have always experienced, Pets Best's process for submitting receipts was super straightforward and the reimbursement was equally straightforward and prompt: we are set up to receive reimbursements via direct deposit. We have had our dog for about 7 years now, and have been signed up with Pets Best for the whole time. Her premiums have gone up somewhat over the years, this is not particularly unusual as a dog gets older and needs more medical care. Still, I called in to customer service earlier this year to discuss our options to bring her premium down. The rep was very helpful - we ended up raising the yearly deductible a little bit and the premium came down by about $450! I wish other companies were as reliable and trustworthy as PetsBest. We are lifelong customers and fans.