216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife is amazing
MetLife is amazing! Always excellent customer service. The app is easy to use and claims are handled quickly. I will always carry a pet insurance policy through MetLife moving forward.
Insurer: MetLife
By: Susan Barker
I have had this insurance since I'm got my dog
I haven't had any problems with this insurance
Insurer: MetLife
By: Anita Brown
At first till we understood what we…
At first till we understood what we needed for paperwork - it was a slow start - but now within the 5- 10 days- we get our money
Insurer: MetLife
By: Constantina Bizios
Efficiency
Efficiency, always ready to help, kindness, process the invoices very fast and reimburse faster.
Insurer: Spot Canada
By: Maristela Valente
So easy to submit claims
So easy to submit claims
Insurer: MetLife
By: Susan Colling
Quick and easy
Submitting a claim is very easy and reimbursements are quick.
Insurer: MetLife
By: Dorie Kane
Makes pet healthcare affordable
This is a great solution in making pet healthcare more affordable.
Insurer: MetLife
By: Joey Meyer
Prompt and knowledgeable service
Prompt and knowledgeable service
Insurer: Prudent Pet
By: Mike
Never had any issues with Metlife…
Never had any issues with Metlife helping us with our Furbabies ... without Metflife I literally would never own a pet. They are that crucial to our peace of mind.
Insurer: MetLife
By: Kareem Hudson or Erin Conley
My first claim was handled by a…
My first claim was handled by a reviewer who either knowingly committed fraud or was simply incompetent, not sure which one it was. When I called to question it, i was told i would need to appeal it even though my vet’s documentation was fine so we sucked it up. Since then, we haven’t had any issues and are pretty pleased. The refunds take a little long to receive but that’s not a major problem for me. Overall, i am satisfied. If the first claim had been corrected, i would give 5 stars. Update: it took 2 weeks for someone to get in touch with me about my review. They maintained they were correct in their review. My puppy hurt is leg while sleeping in his crate. The vet notes show he had an x-ray that showed possible fracture at growth plate, was lame and painful. Was given pain meds. Because we didn’t physically see the accident occur, and vet took notes of “no known accident” because he was alone when it happened, MetLife denied the claim, categorizing it a soft tissue INJURY but calling it an illness (which he was in waiting period for coverage). Make that make sense.
Insurer: MetLife
By: Angela Champion