209,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Orthopedic Report
I'd never recommend Embrace to anybody at this point. Signed up to cover my dog in January and had the vet fill out the orthopedic report. Even though the vet specifically didn't check any condition and said he was perfectly healthy, the rate adjustor assigned to me added a pre-existing condition to my coverage. After contacting the appeals team and having my vet once again confirm no pre-existing conditions for my dog, my appeal was denied. Promptly cancelled my coverage. If this is how they treat you at the beginning of a plan, I'd rather pay more somewhere else.
Insurer: Embrace
By: Michael
Customer service was terrific very supportiove and patient.
Customer service was terrific in helping me with a claim. Claim website not a good experience. Difficulty adding needed documentation. Notes receved from claim department were inaccurate. The note said needed documents when the documents had been received and acknowledged.
Insurer: Fetch
By: Dennis
The claims were easy to submit
The claims were easy to submit. You contacted me fast. The refund was put in my bank account with no problems. So everything went smooth.
Insurer: MetLife
By: happy buyer
EAsy access
Easy to see the details of the coverage and purchase
Insurer: MetLife
By: Charles Sao
Submitting expenses is always very…
Submitting expenses is always very simple and payment comes quickly.
Insurer: MetLife
By: customer
So easy and self explanatory love the…
So easy and self explanatory love the opportunity
Insurer: MetLife
By: Misty Taylor
Excellent customer service and fast…
Excellent customer service and fast payment. Never any problems with coverage.
Insurer: MetLife
By: Sharon Saunders
Quick turnaround this time on my claim…
Quick turnaround this time on my claim and reimbursement
Insurer: MetLife
By: Pamela Prescott
Unbeatable Pet Insurance
I have used Met Life Pet for my dog for years and claims has always been a very prompt, smooth, and easy experience. Customer service is also top notch! I am currently opening a policy for my new cat as well. I will always use Met Life for my pet insurance needs.
Insurer: MetLife
By: RACHEL MANZIONE