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Horrible service
Took 4 weeks to review a basic claim. I submitted all paperwork and records when I filed the claim. Definitely going to find a different company right away. 4 1/2 weeks and still haven't received my money from the claim.
Insurer: Pets Best
By: Michele Painter
Scam insurance
Scam insurance. Fetch was originally Pet Plan Insurance which was great. I had a yearly $200 deductible. It magically changed to $200 per illness when Fetch took over. They try their best to deny claims and they are very slow to process claims. It's a battle to get reimbursed. Impossible to communicate with. They are more than doubling the renewal premium to $325/month for my 14 year old dog. I will find other insurance or self insure. Nightmare insurance.
Insurer: Fetch
By: KATHY BRENNAN
Great service
Rebecca was a great rep and explained everything to me. Very knowledgeable and friendly.
Insurer: Prudent Pet
By: sheryl arender
We purchased the best package we could
We purchased the best package we could. Costs us about $140 a month. Large dog, 5 years old, good health, UTD all shots and visits. Have the "wellness" pkg. Scripts, etc. My first claim Scripts was $242. Heartworm, flea and tic med for 6 months. (ONE Perscription) They paid $60. $60 is what they will pay for 1 year, max. I don't think the wellness part of the insurance is worth it. Deductible does not apply so not a reason.
Insurer: Fetch
By: Brenda McCall
Online filing was clear.
The instructions for filing were easy to follow. I did the process online & got messages back keeping me informed of the progress.
Insurer: Pumpkin
By: MJQ
Always very responsive and they have…
Always very responsive and they have covered all the things they said they would to date.
Insurer: Embrace
By: Daniel
Nationwide guinea pig insurance!
⸻ I can’t thank Kevin enough for his outstanding help in getting pet insurance for my two guinea pigs! From the start, he was incredibly knowledgeable, patient, and great to chat with! He took the time to explain everything in detail, making sure I understood what was covered and how it worked. Thanks to his expertise, I now have peace of mind knowing my guinea pigs are well protected. Nationwide, you’re awesome!
Insurer: Nationwide
By: customer