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Super helpful
I called in to get information about the wellness packages. Then I could stop paying for the plans with the Vet. Carla was extremely helpful and informative and let me know, I got time to think about it before renewal. She sent an email so I can see what’s included.
Insurer: Fetch
By: NICOLE
Christine repeated things that I needed…
Christine repeated things that I needed and did not act annoyed😊
Insurer: Nationwide
By: customer
It was easy to file and follow my claim…
It was easy to file and follow my claim and upload supporting documents. The explanation of benefits made it clear what was covered, what wasn't and basically why.
Insurer: Fetch
By: Rose
Great company
We are previous customer so we know about the service. All great.
Insurer: Nationwide
By: Customer
Experience with Embrace Pet Insurance
always a pleasure to deal with this company..filing claims are east to do... would recommend this company to others...keep up the great service!
Insurer: Embrace
By: Phyllis Yates
Not yet used
I haven't had the opportunity to use your insurance as of yet so I cannot speak of how well you assist me with the financial part of my vet service.
Insurer: Pumpkin
By: Sharona
Claim was filed and handled in a short…
Claim was filed and handled in a short time and with no problems.
Insurer: ASPCA
By: Jeffrey Stokes
IMPRESSED
My experience was fantastic, and I was very pleased to find insurance for my chinchillas. The staff who assisted me throughout the process were exceptionally professional, knowledgeable, and patient. Looking ahead, I would appreciate it if the annual coverage limit could be increased. I understand that this may come with a higher premium, but treatment for chinchillas can be quite costly. Additionally, I would like to suggest that veterinary visits be included in the coverage.
Insurer: Nationwide
By: Marcia Viana-Mulholland
Claim Honored
After I met the deductible and copay Fetch reimbursed me according to the policy specifications.
Insurer: Fetch
By: Stephen
I’d like to leave zero stars
I’d like to leave zero stars, but that’s not an option. Buyer Beware** I enrolled with Trupanion hoping for reliable pet insurance, but my experience has been deeply disappointing. When my dog Ringo got sick from eating paint last June, I signed up same-day after seeing their ad at the vet, implying immediate coverage. Turns out, there’s a 30-day waiting period, and they labeled his diarrhea a pre-existing condition, denying the $600 claim. I stuck with them anyway, paying $57/month. Then, in early 2025, Ringo had severe itching and redness all over Including his ears which were not infected at all, but itching from a new suspected food or seasonal allergy—totally unrelated to earlier ear infections caused by bath-time issues when he was a puppy. Despite paying $175 out-of-pocket (past my $200 deductible), Trupanion denied this claim too, linking it to those old ear infections. Their broad, unfair definition of “pre-existing conditions” seems designed to reject claims rather than help pets. I’ve canceled my policy and can’t recommend them—look for a provider with clearer, more honest practices.
Insurer: Trupanion
By: tara