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Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I submitted 2 claims and one was…
I submitted 2 claims and one was processed quickly and I was notified quickly. The other claim took longer even though they were submitted together.
Insurer: MetLife
By: Cindy M
Quick and easy to submit a claim
Quick and easy to submit a claim. Payout is usually within a week unless they’re busy. I am so grateful I stumbled upon MetLife for my pet insurance. It has been instrumental to my dogs care. Wouldn’t change a thing!
Insurer: MetLife
By: Mike
Healthy Paws is the Best
Reese, our dog, started throwing up bile and food several times throughout the day. We rushed off to the vet who gave her some drugs to settle her stomach and told us if not better in the morning to let them know. We woke up the next morning and she wasn’t doing better and our regular vet advised us to go to the Emergency Room. In 3 hours our Emergency vet took blood, x-rays, and an ultrasound and we were told she needed emergency surgery immediately. We had to sign an estimate for around $10,000. We knew that we had Healthy Paws and didn’t hesitate on agreeing to the cost. Just like most of yall we would do anything for our fur babies! Little Reese had a little set back the week after the initial surgery and another bill came our way. Thank goodness Reese is heading in the right direction now. She’s back to eating her Kangaroo dog food, we’ve been on 2 short walks the past 2 days and we are hoping we are over the hump! We appreciated Healthy Paws response! I submitted the claims on the day of payment and we had our money directly deposited into our account within a week! We continue to tell folks about Healthy Paws and how quick their responses are! But, to top it off, about a week after our last claim they reached out to us to ask how Reese was doing! Don’t hesitate to sign up for Healthy Paws!🐾
Insurer: Healthy Paws
By: Turner
Adding my new puppy to our policy
It was easy to get my new puppy insured. The prices are fair and my new puupy will have the best life possible. I have never had any issues with my insurance company so I stay with them
Insurer: Nationwide
By: Dana Spencer Mason Jr
Easy to enroll my Zimba on the…
Easy to enroll my Zimba on the insurance program.
Insurer: ASPCA
By: Anisia Ayon
Makes Submitting Insurance Claims Easy
MetLife Pet Insurance makes submitting insurance claims easy. Just takes minutes to submit new claims. It's very easy to check the status of the claims. Only suggestion for improvement would be to process claims quicker.
Insurer: MetLife
By: Charlotte Mifsud
Great coverage and fast payment
Great coverage and fast payment. I've been with them for 5 years and they've cover my 4 cats in sickness and in health.
Insurer: Pumpkin
By: Sherrie Osborne
Excellent service…
The people at Pumpkin and the service they provide is excellent. When I needed immediate records at the ER, there was no delay and the caring and sympathy expressed was heartfelt. I've never had a question about a submitted bill and the reimbursement was quick. I tell everyone to get Pumpkin insurance! It's affordable and eases the stress on the way to the ER so you can tell them to do whatever is necessary.
Insurer: Pumpkin
By: Jennifer
Pets Best Insurance
Pets Best insurance is the best and most affordable pet insurance we have used. I have 5 cats and two dogs. Sadly, it was 6 cats until this claim. Despite grieving our lost kitten, Pets Best made it easy to submit our claim and processed it quickly. The last thing we needed at this time was to fight with insurance over coverage. Thank you, Pets Best! We will continue to recommend you to our adopters from our cat rescue organization, Lucky Meows NYC!