223,014+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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reimbursement of heart worm meds
trying to get reimbursed for sempirica trio. a shipment i get every 6 months. you can (and likely do) track that. I submitted my invoice to get reimbursed, but the invoice did not show the item had yet shipped (it did later that day, but their system generated the invoice first). so you wouldn't pay it until i found proof of shipment. for regular cycles of drugs that are easily forecastable (and equally easy to see if there was a fraud - too frequent a request for heart worm meds), you shouldn't need that level of proof and cause me a 2nd time getting into the the system.
Insurer: MetLife
By: ATS
Fast and accurate results
Easy access to customer service staff and courteous responses. Quick resolution to claims.
Insurer: MetLife
By: customer
Great with claim experience and refund…
Great with claim experience and refund process
Insurer: MetLife
By: customer
Enrolling a New Pet
Very easy to sign up. Nice information about options in coverage. A little pricey to customize your options.
Insurer: Nationwide
By: LC
Don’t waste your time or money
I had Pets Best insurance for my two dogs for years and the policies and experience were great. I recently got a policy for my new pup and the Customer Service has gone downhill drastically. I canceled my policy after one month because the claims process took several weeks for one simple claim, they kept claiming to need medical records, the vet then 5-6 times, they claimed to never receive them, even after one phone call they claimed they had been received, but waiting to go to the right department and then I guess those were lost somehow, what a complete waste of time and money. The company is horrible now.
Insurer: Pets Best
By: Kim
My wife and I cannot say enough…
My wife and I cannot say enough good things about ASPCA Pet Insurance. When our puppy, Coco Chanel, went through some troubling health issues, ASPCA was there for us every step of the way. During a stressful and emotional time, they made the insurance process incredibly easy and hassle-free. Every interaction we had with their team was filled with compassion, understanding, and genuine care. Claims were handled smoothly, communication was excellent, and we never felt like we were fighting to get the support we needed. Knowing that ASPCA Pet Insurance had our back allowed us to focus on what mattered most—helping Coco Chanel recover and giving her all the love and attention she needed. We are truly grateful for their outstanding service and highly recommend them to any pet owner looking for peace of mind and a company that genuinely cares about animals and their families.
Insurer: ASPCA
By: Angel Arce
Very fast turn around on claim
Very fast turn around on claim. This was a claim for wellness and shots. It was paid the same day. Great job.
Insurer: Fetch
By: K Dullea