210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You make submitting claims easy.
You make submitting claims easy.
Insurer: MetLife
By: Joanne
Customer service is the best
Customer service is the best. They listen and try and help with positivity and compassion.
Insurer: Fetch
By: MV
Always fast and efficient
Always fast and efficient. I actually like working with an insurance co...now if only medical was as simple.
Insurer: MetLife
By: Rena Ramirez
Price Hike and Poor Customer Service: Might want to shop around
In April of 2025 I purchased a policy with this company, online. The deductible for the plan was 1000. Since purchasing the plan I have not filed a claim and have made all my monthly payments on time. My monthly premium for a 2 yr old HEALTHY dog started at 78.47. I recently rec'd noticed that the premium was raising to 101.48. I went online to cancel the policy and found that I would not be able to cancel the plan online and would need to email the company or call them. I sent an email from my work email [first name.last name@employer] including ALL the information needed to cancel the policy, stating reason of canceling excessive increase in premium. I was informed that they would not be able to cancel without and email from my personal email account. All this to say: Shop around you can find the same coverage or better for less AND beware that canceling any policy can be a bit of a nuisance.
Insurer: Trupanion
By: laura
Looking for a gift for your dog?
Trupanion was the half birthday present I gave my new puppy. I am so glad I invested in her rather than toys that she already has plenty of! Pet insurance has changed SO MUCH since I tried insuring my first puppy 20 years ago and it wasn't worth it ... I will be the first to tell you it is DEFINITELY worth it today! A harmless walk down by the river on the weekend to enjoy the Spring weather changed my pup in the blink of an eye ... I have always kept a dog account for emergencies, but for the first time I am seeing how simple things like care for vomiting can add up fast! I have not had to worry about ANYTHING except loving my girl, the vet clinic deals directly with Trupanion and service is RAPID between the two.Before the emergency arose I was also enjoying the information emails I get with tips for caring for my pup. I did investigate two other companies, but Trupanion was by far the best! With my next dog I will definitely be signing them up as a Gotcha Day present rather than waiting to mark a milestone!
Insurer: Trupanion Canada
By: SC
Love the speed with which you processed…
Love the speed with which you processed our claim directly from the veterinary Group
Insurer: Trupanion
By: Rob
Approved and Paid my claim for my pet…
Approved and Paid my claim for my pet very quickly. The veterinary clinic that did her surgery didn’t accept the insurance. So I had to pay and I was reimbursed for the 90% within 3 days. Just wish they covered more than just accidents, like regular vet visits. Being what I pay monthly.
Insurer: Trupanion
By: Tara
Pretty good process.
Pretty good process. Seems to be a good value
Insurer: MetLife
By: George